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Average Ratings 0 Ratings
Description
Escape the hassle of constant context switching, cumbersome user interfaces, and tedious manual tasks. Enhance your productivity with a single AI interface that integrates seamlessly across all your applications. Join our private alpha for free, as we are continuously welcoming new users each week. Engage with your tasks at remarkable speed, whether you need to check customer inquiries, monitor bug reports, or create comprehensive documents across different platforms. You can interact with the AI through typing, voice commands, or simple clicks. Streamline your operations with commands or autocomplete features that accelerate your workflow. Bid farewell to awkward interfaces; our minimalistic design focuses on user intent. A right-click will provide you with context-aware suggestions from the AI. You can delegate tasks to the AI, such as filing Jira tickets or adding invoices from emails directly into QuickBooks. Expect valuable automation tips from the AI as you navigate your workflows. Harness the power of natural language to automate diverse tasks, from filing Jira tickets to sharing updates on Slack or producing detailed reports. The concept of native AI represents a revolutionary shift where applications can effortlessly appear and vanish within a unified AI interface, rather than having disparate AI features tacked onto each individual app, creating a smoother and more integrated user experience.
Description
SeaTicket is a collaborative, AI-driven support platform that consolidates inquiries and issue reports from multiple sources, including GitHub, Discord, Discourse, and email, into a unified workspace. The AI agents examine each new inquiry by scanning relevant issues, historical cases, and your knowledge database, subsequently offering a suggested reply or ticket. Your team can then approve, modify, or reject these suggestions, with accepted responses being posted back to the original discussion thread. Should a question require engineering expertise, it is transformed into a trackable ticket, complete with an assigned owner, internal discussions, and comprehensive context. Resolutions that receive approval are archived in a searchable knowledge base, which can be accessed and reused by both the team and the agents. SeaTicket also offers integration with Notion, Confluence, Linear, Jira, and Seafile, and features API access, an external support portal, and supports unlimited team members across all subscription plans. Users can choose between utilizing the hosted cloud service or self-hosting the Apache 2.0 code for greater flexibility. This versatility makes SeaTicket an invaluable tool for enhancing support efficiency.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Jira
Yes
Confluence
No
Discord
No
Discourse
No
GitHub
No
Gmail
Yes
Google Calendar
Yes
Linear
No
Notion
No
QuickBooks Online
Yes
Integrations
Jira
Yes
Confluence
Yes
Discord
Yes
Discourse
Yes
GitHub
Yes
Gmail
No
Google Calendar
No
Linear
Yes
Notion
Yes
QuickBooks Online
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
$0/month
Free plan: $0/month, with up to 1,000 issues and 100 AI credits per month. Paid plans start at $25/month.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Native AI
Website
www.getnative.ai/
Vendor Details
Company Name
SeaCloud Labs
Founded
2012
Country
Singapore
Website
seaticket.ai/
Product Features
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No