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Description
IP transmission experiences challenges such as traffic congestion, packet loss, and fluctuating delays, which can lead to significant distortions in digital video signals. The impact of error propagation on video content is more severe than it is for audio and considerably worse compared to data. To minimize the risk of customer attrition, it is crucial to identify outages and issues proactively before they escalate. Problems with encoding in both live and recorded videos can originate at the head-end, potentially affecting all viewers. By evaluating the quality of the video content prior to encryption, it becomes possible to identify and address issues early on. Customer equipment malfunctions often contribute significantly to service degradation or complete failure. The ability to detect these issues before they are noticed by customers is a key indicator of exceptional service quality. Consequently, implementing diagnostics for each End Office Equipment (EOC) device is strongly advised. IPTV technology is inherently complicated, as it integrates multiple layers of information, protocols, and hardware. The interaction among these various components can lead to challenges not only during installation but also throughout regular operation, necessitating ongoing monitoring and maintenance. Thus, ensuring seamless communication between these elements is essential for delivering a reliable viewing experience.
Description
The StreamProbe solution offers a comprehensive view of service availability and video quality across all critical stages of media processing and delivery through continuous 24/7 monitoring. It is particularly beneficial for various media entities, including TV service providers, network operators, and platforms handling linear broadcast, IPTV, cable, satellite TV, OTT, VOD, nPVR, and transport contribution and distribution, all of which aim to enhance the end-user experience while minimizing operational expenses. By utilizing 24/7 real-time monitoring and alerting, it enables operators to identify problems before they impact customers, thereby increasing system uptime. Additionally, it supports contribution, encoding, packaging, transport, and linear VOD services, facilitating the rapid training of operational teams. The architecture is versatile, accommodating centralized or distributed setups across bare metal, virtualized environments, or cloud services like AWS. With its high-density and scalable capabilities, hundreds of services can be monitored simultaneously within a single appliance, whether in an all-in-one or distributed configuration, while providing a unified monitoring interface. This comprehensive approach ensures that service providers can maintain optimal performance and reliability in an ever-evolving media landscape.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
Fairplay
PlayReady
Widevine
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Net Research
Country
United States
Website
www.netrsr.com/wp-content/uploads/2021/08/NG-xTVMS.pdf
Vendor Details
Company Name
TestTree
Country
France
Website
www.test-tree.com/product/streamprobe-solution/