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Description
IP transmission experiences challenges such as traffic congestion, packet loss, and fluctuating delays, which can lead to significant distortions in digital video signals. The impact of error propagation on video content is more severe than it is for audio and considerably worse compared to data. To minimize the risk of customer attrition, it is crucial to identify outages and issues proactively before they escalate. Problems with encoding in both live and recorded videos can originate at the head-end, potentially affecting all viewers. By evaluating the quality of the video content prior to encryption, it becomes possible to identify and address issues early on. Customer equipment malfunctions often contribute significantly to service degradation or complete failure. The ability to detect these issues before they are noticed by customers is a key indicator of exceptional service quality. Consequently, implementing diagnostics for each End Office Equipment (EOC) device is strongly advised. IPTV technology is inherently complicated, as it integrates multiple layers of information, protocols, and hardware. The interaction among these various components can lead to challenges not only during installation but also throughout regular operation, necessitating ongoing monitoring and maintenance. Thus, ensuring seamless communication between these elements is essential for delivering a reliable viewing experience.
Description
As the leader of an OTT service, utilizing a tool such as OTT Monitor is essential for effectively tracking the Quality of Experience (QoE) for your users. This tool allows you to identify the specific bitrates and resolutions utilized during the playback of each video, accommodating the variations that adaptive streaming may introduce. You will receive detailed measurement reports that include a variety of statistics, graphical representations like curves and pie charts, as well as geolocation maps. This capability enables you to gather QoE data from potentially thousands or even millions of users, ensuring a comprehensive understanding of their viewing experience. By leveraging such insights, you can make informed decisions to enhance service delivery and user satisfaction.
API Access
Has API
API Access
Has API
Integrations
Brightcove
HTML
YouTube
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Net Research
Country
United States
Website
www.netrsr.com/wp-content/uploads/2021/08/NG-xTVMS.pdf
Vendor Details
Company Name
AccepTV
Website
www.acceptv.com/en/products_ott_monitor.php