Designed by developers for developers, 3Q is an API-first video infrastructure platform that eliminates unnecessary marketing and gives you direct control over your media backend. Whether you're developing video portals, streaming apps or custom OTT solutions, 3Q provides the programmable backbone you need. Our comprehensive REST API and native SDKs let you automate workflows, from ingestion and transcoding to AI-driven metadata extraction (speech-to-text conversion and automated chapter creation) and deployment. The 3Q HTML5 player is barrier-free and fully customisable, operating entirely without cookie consent requirements. We natively support mixed codec streaming (HEVC + AVC) in both HLS and DASH, dynamically falling back based on client capabilities. Hosted entirely on our own European bare-metal servers, 3Q helps you to avoid US vendor lock-in and privacy issues, providing a scalable, programmable video pipeline that integrates seamlessly into your existing CI/CD environments.
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Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.
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Elecard Boro
Elecard Boro is a professional software solution designed to monitor video stream health and track QoS/QoE parameters across distributed networks. By providing centralized access to statistics and automated reporting, Boro enables telecom professioals to build a powerful monitoring ecosystem from scratch or easily scale existing infrastructure to ensure flawless broadcast quality.
How it works:
Boro utilizes distributed software probes to monitor UDP, RTP, HTTP, HLS, DASH, SRT, and RTMP streams. By aggregating multi-point measurements on a centralized server, operators can instantly isolate quality degradation across the entire delivery chain. The platform provides network-wide visibility and real-time alerts for ETSI TR 101 290 errors via Email, SNMP, Webhook, PagerDuty, and Telegram.
Key Features:
• Rapid Deployment & Scalability: Launch a monitoring probe in just 30 minutes. Easily scale your infrastructure by adding new probes to the unified Boro ecosystem on any hardware.
• Proactive Issue Resolution: Monitor over 50 QoS and QoE parameters (including full ETSI TR 101 290 compliance) and use triggers to localize network anomalies before they impact viewers.
• Advanced Diagnostics: Use comprehensive analysis of SCTE-35 ad-insertion cues and PCAP stream recording for in-depth delivery troubleshooting.
• Effortless Integration & Access: Access monitoring data from any device via an intuitive web interface. Seamlessly integrate Boro into your existing workflow using WebHook, SNMP, and ControlAPI.
• Operational Efficiency: Reduce the workload on QA and network engineers through automated regular reporting, advanced visualization dashboards, and smart threshold tuning that eliminates false alarms.
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Net-vProbe
The Net vProbe is a versatile software tool designed to assess the quality of transport for OTT multicast video streams, including DASH and HLS formats. It can be deployed on x86 servers or virtual machines at key testing locations, whether in the cloud or on-premises. The maximum number of supported OTT or multicast streams is solely dependent on the selected physical or virtual infrastructure. This solution measures stream throughput compatible with both HLS and DASH, ensuring the accuracy of HLS manifests and the integrity of DASH sidx files. It can simultaneously monitor all profiles, and its throughput over time histograms facilitate detailed analysis for each individual profile. The system provides continuous round-the-clock monitoring for extensive stream numbers, while also verifying and reporting HTTP statuses and detecting any HTTP errors that may arise. By dynamically generating HTTP requests, it operates as an OTT client or player, offering capabilities such as video decoding and thumbnail generation. Additionally, it tracks buffer fill percentages and evaluates the quality factor of stream transport, providing comprehensive insights into video performance. The combination of these features makes the Net vProbe an essential tool for ensuring optimal streaming experiences.
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