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Average Ratings 0 Ratings
Description
The Cloud User Hub serves as a comprehensive portal for Microsoft CSP users, enabling the automation of routine tasks across all Microsoft 365 applications without the need to switch between different consoles or customers. This platform enhances the management of Microsoft cloud services for all users and applications in Microsoft 365, streamlining workflows without the hassle of navigating multiple dashboards. Users can leverage an extensive range of Command Blocks designed for executing common tasks and commands across various cross-tenant users, applications, and devices simultaneously. Furthermore, it allows for the standardization of security protocols and access controls tailored to individual technicians and tenants, ensuring the appropriate functionalities are available while minimizing potential security threats. The tool also simplifies the reporting process, making it easier to identify any discrepancies or irregularities. Say goodbye to cumbersome spreadsheets and the tediousness of manual tracking, as all billing tasks can be efficiently managed in a single, user-friendly location. Additionally, Cloud User Hub provides valuable insights into Microsoft 365 usage patterns, enabling adjustments to licenses and helping to eliminate unnecessary costs effectively. Overall, this platform is designed to optimize the management experience for Microsoft 365 users comprehensively.
Description
Wegweiser serves as a versatile SaaS platform tailored for both managed service providers and IT departments, enhancing remote monitoring and management (RMM) systems with added endpoint intelligence. Utilizing agents compatible with Windows, Linux, and macOS, it gathers essential device telemetry to analyze various aspects such as system performance, security measures, application usage, network metrics, software inventory, and patch management status. The user-friendly console effectively consolidates insights and health scores for devices, groups, organizations, and tenants, incorporating onboarding evaluations, trend analysis, alerts, reporting features, and compliance control mappings. Technicians benefit from AI-assisted chat, which aids in exploring findings and determining probable causes of issues. Additionally, the platform includes browser-based terminal access and remote-control functionalities to facilitate endpoint management. Wegweiser seamlessly integrates with select help-desk and RMM solutions, allowing for the distribution of alerts via Slack, Microsoft Teams, email, or webhooks. This platform is specifically designed to assist MSPs overseeing various client environments while simultaneously providing internal IT teams with enhanced visibility and control alongside their existing RMM tools. With its comprehensive features, Wegweiser empowers users to streamline their operations and improve overall service delivery.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Microsoft Teams
Yes
Kaseya VSA
No
Microsoft 365
Yes
Microsoft Exchange
Yes
Microsoft OneDrive
Yes
Microsoft Power Automate
Yes
Microsoft SharePoint
Yes
Slack
No
Zammad
No
Integrations
Microsoft Teams
Yes
Kaseya VSA
Yes
Microsoft 365
No
Microsoft Exchange
No
Microsoft OneDrive
No
Microsoft Power Automate
No
Microsoft SharePoint
No
Slack
Yes
Zammad
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$2/endpoint/month
Bring Your Own Key is $2/endpoint/month; you supply the AI-provider key and pay the provider separately. Standard is $5/endpoint/month with 60 Wegcoins per endpoint. Continuous is $15/endpoint/month with 400 Wegcoins per endpoint. Each account starts with 1,000 free Wegcoins and no card is required. Billing counts only endpoints that checked in during the month.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
N-able
Country
United States
Website
www.n-able.com/products/cloud-user-hub
Vendor Details
Company Name
Old Forge Technologies
Founded
2020
Country
United Kingdom
Website
wegweiser.tech/
Product Features
Cloud Management
Access Control
No
Billing & Provisioning
No
Capacity Analytics
No
Cost Management
No
Demand Monitoring
No
Multi-Cloud Management
No
Performance Analytics
No
SLA Management
No
Supply Monitoring
No
Workflow Approval
No
License Management
Automatic SKU Recognition
No
Central LM Server
No
Copy Protection
No
History Tracking
No
Node Management
No
Online Activation
No
Portable License
No
Sarbanes-Oxley Compliance
No
Timing Rights
No
Trial License
No
Product Features
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No