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Description
Mya serves as an intelligent concierge for vacation rental properties, tailored for owners and property managers aiming to assist guests while maintaining authority over property-related decisions, payments, and vendor partnerships. Available 24/7, it addresses guest inquiries via voice or text in over 20 languages. Property owners can educate Mya about their homes through interactive dialogues, ensuring that it has the necessary information to assist guests during their visits. In instances where guests report issues requiring repairs, Mya is capable of generating work orders and reaching out to the vendor chosen by the property owner; for urgent requests necessitating an in-person response, it can direct queries to a local concierge. Furthermore, Mya integrates seamlessly with various booking and property management systems, enabling operators to utilize their preferred platforms without disruption. By efficiently managing standard guest inquiries, offering tailored property instructions, organizing maintenance tasks, and providing local insights, Mya enhances the overall experience for both guests and property owners. With its innovative features, Mya represents a significant advancement in the vacation rental industry.
Description
Veloce serves as a comprehensive hospitality operations platform tailored for operators of short-term rentals and boutique lodgings who manage multiple properties. By integrating guest communications, staff coordination, and property records, it streamlines various operational tasks. Teams can efficiently log guest inquiries or maintenance requests, assign housekeeping duties, and communicate with guests through platforms like WhatsApp or voice calls. Additionally, a web portal is available for configuration and reporting needs. The platform encompasses features such as property calendars, reservation handling, synchronization of channels, direct booking capabilities, and expense management. It is specifically crafted to enhance daily operations, eliminating the need for a distinct property management system. Operators and managers can maintain oversight of activities while staff members focus on delivering exceptional guest services and ensuring timely property turnovers. Furthermore, Veloce maintains detailed property histories that link reported issues to specific stays, equipping teams with a comprehensive record of their operational activities. This ability to track and analyze past incidents enhances overall service quality and property management efficiency.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Airbnb
Yes
Beds24
Yes
Cloudbeds
Yes
Guesty
Yes
Hospitable
Yes
Hostaway
Yes
Lodgify
Yes
Mews
Yes
OwnerRez
Yes
Smoobu
Yes
Integrations
Airbnb
No
Beds24
No
Cloudbeds
No
Guesty
No
Hospitable
No
Hostaway
No
Lodgify
No
Mews
No
OwnerRez
No
Smoobu
No
Pricing Details
3%/booking subtotal
The rate is 3% of booking subtotal for the first 500 individually owned homes and 5% afterward. Onboarding costs $249 one time and is refunded if Mya is not ready to go live within 15 days. Portfolio pricing is custom. Optional video avatars cost $3 each, and custom branding costs $149/month.
Free Trial
No
Free Version
No
Pricing Details
$18/property/month
$18 per property per month.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Concierge Inc.
Country
United States
Website
www.meetmya.ai
Vendor Details
Company Name
Veloce
Founded
2026
Country
United States
Website
www.veloce7.com
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
No
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
No
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
No
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
No
