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Description
Mya serves as an intelligent concierge for vacation rental properties, tailored for owners and property managers aiming to assist guests while maintaining authority over property-related decisions, payments, and vendor partnerships. Available 24/7, it addresses guest inquiries via voice or text in over 20 languages. Property owners can educate Mya about their homes through interactive dialogues, ensuring that it has the necessary information to assist guests during their visits. In instances where guests report issues requiring repairs, Mya is capable of generating work orders and reaching out to the vendor chosen by the property owner; for urgent requests necessitating an in-person response, it can direct queries to a local concierge. Furthermore, Mya integrates seamlessly with various booking and property management systems, enabling operators to utilize their preferred platforms without disruption. By efficiently managing standard guest inquiries, offering tailored property instructions, organizing maintenance tasks, and providing local insights, Mya enhances the overall experience for both guests and property owners. With its innovative features, Mya represents a significant advancement in the vacation rental industry.
Description
Managing vacation rental properties effectively presents significant challenges, as it's common for important tasks to be overlooked. Cleaning schedules can easily fall behind, service orders might not get fulfilled, and guests may not be charged for damages or informed when their rental is ready. VRWorks simplifies these tasks, keeping you informed about all activities related to your property. Should an inspector report any damage, or if a cleaner is delayed, or the maintenance crew is late, you'll be equipped to address the issue promptly. Tasks like property inspections, damage evaluations, and service order entries can all be performed via phone, with inspection checklists documented and photos uploaded to the VRWorks dashboard directly from the field. Additionally, the system allows for monitoring of housekeepers, ensuring that you can step in if necessary to provide assistance. This comprehensive approach ensures that nothing slips through the cracks and that your rental property management runs smoothly.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Cloudbeds
Yes
Guesty
Yes
Airbnb
Yes
Beds24
Yes
CiiRUS
No
Escapia
No
Hospitable
Yes
Hostaway
Yes
Hostfully
No
LiveRez
No
Integrations
Cloudbeds
Yes
Guesty
Yes
Airbnb
No
Beds24
No
CiiRUS
Yes
Escapia
Yes
Hospitable
No
Hostaway
No
Hostfully
Yes
LiveRez
Yes
Pricing Details
3%/booking subtotal
The rate is 3% of booking subtotal for the first 500 individually owned homes and 5% afterward. Onboarding costs $249 one time and is refunded if Mya is not ready to go live within 15 days. Portfolio pricing is custom. Optional video avatars cost $3 each, and custom branding costs $149/month.
Free Trial
No
Free Version
No
Pricing Details
$0.99 per booking
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Concierge Inc.
Country
United States
Website
www.meetmya.ai
Vendor Details
Company Name
VRWorks
Country
United States
Website
www.vrworks.net
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
No
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
No
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
No
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
No
