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Description
Mya serves as an intelligent concierge for vacation rental properties, tailored for owners and property managers aiming to assist guests while maintaining authority over property-related decisions, payments, and vendor partnerships. Available 24/7, it addresses guest inquiries via voice or text in over 20 languages. Property owners can educate Mya about their homes through interactive dialogues, ensuring that it has the necessary information to assist guests during their visits. In instances where guests report issues requiring repairs, Mya is capable of generating work orders and reaching out to the vendor chosen by the property owner; for urgent requests necessitating an in-person response, it can direct queries to a local concierge. Furthermore, Mya integrates seamlessly with various booking and property management systems, enabling operators to utilize their preferred platforms without disruption. By efficiently managing standard guest inquiries, offering tailored property instructions, organizing maintenance tasks, and providing local insights, Mya enhances the overall experience for both guests and property owners. With its innovative features, Mya represents a significant advancement in the vacation rental industry.
Description
SymLiv serves as an all-encompassing platform for access control and enhancing community livability, merging visitor management, resident services, vendor registration, vacation rental guest oversight, amenity access, and security operations into a single, secure solution tailored for associations, gated neighborhoods, and property management teams. This system centralizes and automates gate access utilizing real-time tools for guards, license plate recognition, and ID scanning, thereby eliminating the need for manual logs and expediting entry procedures. Residents have the capability to oversee guest and contractor access, generate digital passes, receive notifications, review access history, and reserve amenities through their mobile devices. In addition, hosts of rental properties can create guest passes based on reservations, utilizing QR codes or LPR for entry that automatically expire and contain essential guest orientation information. Furthermore, the vendor management feature enables communities to organize and monitor vendor visits, issue digital passes, maintain vendor directories, and ensure compliance by tracking necessary insurance and certifications. This holistic approach not only enhances security but also fosters greater community interaction and satisfaction.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Airbnb
Yes
Android
No
Apple Pay
No
Apple iOS
No
Beds24
Yes
Brivo
No
CINC Systems
No
Cloudbeds
Yes
Eagle Eye Networks
No
Google Pay
No
Integrations
Airbnb
No
Android
Yes
Apple Pay
Yes
Apple iOS
Yes
Beds24
No
Brivo
Yes
CINC Systems
Yes
Cloudbeds
No
Eagle Eye Networks
Yes
Google Pay
Yes
Pricing Details
3%/booking subtotal
The rate is 3% of booking subtotal for the first 500 individually owned homes and 5% afterward. Onboarding costs $249 one time and is refunded if Mya is not ready to go live within 15 days. Portfolio pricing is custom. Optional video avatars cost $3 each, and custom branding costs $149/month.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Concierge Inc.
Country
United States
Website
www.meetmya.ai
Vendor Details
Company Name
SymLiv
Founded
2020
Country
United States
Website
symliv.com
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
No
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
No
Product Features
Visitor Management
Alerts/Notifications
No
Badge Management
No
Document Management
No
ID Scan
No
Pre-Registration
No
Registration Management
No
Self Check-in
No
Visitor Tracking
No
Watch List
No
