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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Experience a seamless guest journey with our innovative contactless solution. MyStay is designed to elevate your services and boost your revenue for both hotels and travelers alike. We are honored that the MyStay Free Contactless Kit has been recognized by the United Nations World Tourism Organization (UNWTO), with support from the World Health Organization (WHO), as the most comprehensive global solution to address the effects of COVID-19 on the tourism industry. Welcome your guests with a heartfelt greeting and provide them with enticing offers, such as hotel transfers, even before their arrival. Direct guests to an interactive page featuring a smart catalog of your services and essential information they may require. Ensure that guests can easily locate what they need and place orders with just a click from their mobile devices or computers. Minimize reception waiting times by facilitating a straightforward online check-in process. Enable guests to complete necessary forms in advance, ensuring their comfort. Additionally, showcase nearby attractions with a customizable mobile-friendly map, enhancing their overall experience. By implementing these features, you not only enrich your guests' stay but also foster loyalty and encourage repeat visits.

Description

TravelPal is an innovative AI-driven messaging and upsell solution designed specifically for vacation rental property managers utilizing Guesty, available for a monthly fee of $25 per unit. This tool ensures that guest inquiries are addressed 24/7 in the language used by the guests, leveraging your own listing data and historical message exchanges. It also facilitates the sale of services such as late checkouts, early check-ins, and mid-stay cleanings directly within the chat, applying your specified prices and allowing payment via card, while seamlessly documenting every transaction in Guesty for easy access by your front desk and cleaning staff. TravelPal effectively recognizes when to pause its services; it halts operations for complaints or refund requests and promptly notifies a human representative. Additionally, any questions that fall outside its confidence level are flagged for your team, ensuring that responses are communicated back to guests in a unified manner. The service is offered at a straightforward rate of $25 per unit per month, with no hidden fees for onboarding, no commissions on upsells, no limitations on messaging, and no extra costs as you expand your portfolio. A property management company based in Miami has successfully implemented TravelPal for 144 units since August 2026, showcasing its effectiveness and reliability in enhancing guest communication and service offerings.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

4SUITES
Amadeus Central Reservations System (CRS)
Amadeus Travel Platform
BrillantEZ HMS
GuestCentrix
Little Hotelier
Mews
Opera
Optima
Preno
Protel Cloud PMS
Rezlynx
Salto
ShalomCloud
Siesta Extranet
SiteMinder
apaleo
eZee Absolute
eZee Frontdesk
hoteliga

Integrations

4SUITES
Amadeus Central Reservations System (CRS)
Amadeus Travel Platform
BrillantEZ HMS
GuestCentrix
Little Hotelier
Mews
Opera
Optima
Preno
Protel Cloud PMS
Rezlynx
Salto
ShalomCloud
Siesta Extranet
SiteMinder
apaleo
eZee Absolute
eZee Frontdesk
hoteliga

Pricing Details

€0,25 per month
Free Trial
Free Version

Pricing Details

$25/month/unit
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

MyStay

Founded

2016

Country

Czech Republic

Website

www.gomystay.com

Vendor Details

Company Name

TravelPal Inc.

Founded

2024

Country

United States

Website

asktravelpal.com

Product Features

Product Features

Vacation Rental

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

Alternatives

Alternatives

Escapia Reviews

Escapia

Vrbo