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Description
MySalesDialer is an innovative platform for outbound calling, designed to enhance the efficiency of calls and maximize agent productivity through cloud-based technology. It offers various dialing options, including power, preview, and manual dialing, which significantly cut down on manual tasks while boosting the number of calls made each day.
With integrated lead and call management features, users can easily monitor their interactions, take notes, schedule follow-ups, and manage callbacks all in one convenient location. Additionally, features like call recording, live monitoring, and activity tracking contribute to improving quality assurance and boosting agent performance.
The platform delivers real-time insights and analytics regarding call activities, agent efficiency, and the success of marketing campaigns. As a fully cloud-based service, it enables remote teams to operate seamlessly, facilitates global calling capabilities, ensures secure access, and offers API integrations with various CRM and business systems. Ultimately, MySalesDialer stands out as a comprehensive solution for organizations looking to optimize their outbound sales efforts.
Description
smrtPhone serves as an Agentic Conversation Platform tailored for sales teams utilizing a CRM system. By integrating both your team and trained AI agents, all communications—calls, texts, and follow-ups—are automatically documented in the corresponding CRM record, eliminating the need for manual data entry.
The platform features smrtDialer, a powerful integrated dialer that can simultaneously call between one to four lines, ensuring the representative speaks with the first respondent. Additionally, smrtAgents, the AI-driven assistants, manage inbound calls, assess leads, and follow up within a specified timeframe before transferring the conversation to a human representative equipped with complete context.
Moreover, it offers SMS/MMS automation, video calling, call recording, AI-generated call summaries, sentiment analysis, interactive voice response (IVR), customizable call workflows, local presence features, number porting, voicemail transcription, and a comprehensive mobile application.
The platform seamlessly connects with a variety of CRM systems such as Podio, Salesforce (including Left Main REI), InvestorFuse, Tape, GoHighLevel, Invelo, Realeflow, Carrot, and DataSift, enhancing its versatility.
Designed with compliance in mind, it adheres to TCPA, CCPA, CPNI, and STIR/SHAKEN regulations, ensuring that users can operate within legal guidelines. Since its launch in 2017, smrtPhone has continually evolved to meet the needs of dynamic sales teams.
API Access
Has API
API Access
Has API
Screenshots View All
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Screenshots View All
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Integrations
No details available.
Integrations
No details available.
Pricing Details
$29.99
Free Trial
Free Version
Pricing Details
$24/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Central Business Solutions Inc
Country
United States
Website
cbsinfosys.com
Vendor Details
Company Name
smrtPhone
Founded
2007
Country
United States
Website
www.smrtphone.io
Product Features
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Alternatives
Alternatives
No Alternatives