Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The MyIT CRM project caters specifically to the requirements of both individual and multi-employee computer repair enterprises. Initially based on the outdated and unsupported citecrm open source platform found on SourceForge, the project has undergone numerous enhancements and bug fixes since its inception. Developed by professionals with real experience in the computer repair and servicing industry, MyIT CRM aims to deliver optimal and highly relevant free CRM solutions tailored for this sector. Additionally, we value the significant contributions from our community through the forum, which allows for active reporting and resolution of new features and bugs. This collaborative approach fosters greater engagement from our users, enabling them to play an integral role in the software's evolution. Transparency is key, as we provide full access to our code at all times, demonstrating our commitment to openness. Our goal is to offer the most effective CRM software package, whether free or paid, specifically designed for businesses in the computer repair and services field. Moreover, we continually seek user feedback to ensure our software meets the ever-evolving needs of this industry.
Description
The SmartRepair System is an innovative, cloud-based management solution designed specifically for businesses involved in the repair of mobile phones, tablets, computers, and other electronics. With this platform, users can efficiently handle repair tickets, customer information, inventory management, technician assignments, invoices, quotes, and repair processes all from one comprehensive dashboard. It enables businesses to monitor repair status, send notifications to customers, manage spare parts inventory, create detailed invoices, and analyze business performance through built-in analytics features. Additionally, the system offers a repair pricing catalog, automated workflows, API integrations, and AI-driven tools to enhance operational efficiency and boost customer satisfaction. Users can begin with a 14-day free trial, after which they can opt for the Free Tier with certain usage constraints or choose to upgrade as their business expands. This platform is well-suited for both individual repair shops and larger multi-location service centers, providing flexibility to cater to various business needs. Ultimately, adopting the SmartRepair System can lead to streamlined operations and improved service delivery.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$19/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
MyIT CRM
Founded
2009
Website
myitcrm.sourceforge.net
Vendor Details
Company Name
Quantumic IT Solutions
Founded
2000
Country
Netherlands
Website
smartrepairsystem.com
Product Features
Repair Shop
Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management
Product Features
Repair Shop
Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management
Alternatives
Alternatives
No Alternatives