Compare MyDispatch vs. Paragon

Streamline everything from proof of delivery and real-time driver tracking, through to route optimisation and customer updates. Save time, reduce operating costs, and boost productivity with Detrack. Integrations Integrate with the best accounting and SMS platforms. From order creation through to proof of delivery, everything works together seamlessly - orders sync automatically, customers get notified instantly and drivers receive jobs in real-time. Test drive all features for free It only takes a few minutes to add your drivers, upload or create jobs and start branding your customer comms. Our free trial gives you access to all features for 14 days. We know that there aren’t enough hours in the day and our experts are available 24/5 to help you get set up to achieve your goals faster. You can chat live or book a call back for practical, hands-on support.

CXT Software is redefining delivery logistics with technology that’s autonomous, intelligent, and built for trust. Designed for courier and last-mile delivery companies, our platform empowers teams to automate dispatching, streamline operations, and ensure secure, compliant deliveries. From recurring route work to time-critical shipments in industries like healthcare, retail, and distribution, CXT helps logistics businesses scale with confidence. Our complete solution includes robust operations tools, a high-performing driver app, and a configurable client portal — all working together to simplify logistics management and improve service outcomes. With more than 25 years of innovation behind us and a customer base across North America, we are leading the evolution from manual processes to AI-powered TMS platforms that think ahead, respond instantly, and run with minimal oversight. Ready to modernize your delivery operations? Schedule a no-pressure demo and see what’s possible with CXT Software.

Descartes Fleet Performance Management is purpose-built for enterprise fleets and complex delivery operations. Designed for organizations managing high-volume, multi-stop, and time-sensitive logistics networks, it helps businesses improve operational control, maximize fleet utilization, and deliver more efficiently at scale. The platform combines advanced route optimization, intelligent dispatch, and real-time mobile workforce management to reduce mileage, lower transportation costs, and improve productivity across drivers and vehicles. Businesses can complete more deliveries with fewer resources while reducing environmental impact and maintaining high service levels. With seamless mobile integration, Descartes provides real-time tracking, performance visibility, regulatory compliance monitoring, and dynamic appointment scheduling to keep delivery operations agile and responsive in the field. The solution also improves delivery accuracy and timeliness, helping organizations enhance customer satisfaction and operational consistency. Built to support scalable, data-driven delivery execution, Descartes gives enterprises the tools to streamline dispatch, reduce wasted resources, and manage increasingly complex delivery networks with confidence.

RouteGenie is non-emergency medical transportation software for operations running 25 to 500+ vehicles. It combines NEMT scheduling software and route optimization with native multiload, real-time NEMT dispatch software, Medicaid and broker billing with CMS 1500 and claim scrubbing, and fleet compliance in one single-tenant platform. Multi-site operators run every location in one instance with role-based access and a full audit trail on every trip change. ImportGenie automates trip intake and status return across 28 live broker and payer integrations, including ModivCare, MTM, Veyo, Verida, SafeRide Health, Alivi, New York MAS, Uber Health and transit authorities. Subcontractor vehicles are visible on the same live map as owned fleet. SAML2 SSO (Entra ID, Okta, OneLogin, Google Workspace), SOC 2 Type 1, open REST API, iOS and Android driver apps, passenger app, and a payer and facility portal. Flat per-vehicle pricing with unlimited trips and unlimited users. 600+ fleets, 20,000+ vehicles, ~50,000 trips daily.

JOpt.TourOptimizer is an enterprise optimization engine for route planning, scheduling, and resource allocation across logistics, transportation, dispatch, and field service operations. It is built for organizations that need to solve complex planning problems under real-world business constraints rather than simple consumer-grade route calculation. The platform supports vehicle routing and scheduling scenarios such as VRP, CVRP, VRPTW, pickup and delivery, multi-depot planning, heterogeneous fleets, and workforce scheduling. JOpt.TourOptimizer can model time windows, working hours, visit durations, capacities, skills and expertise levels, territories, zone governance, overnight stays, alternate destinations, and custom business rules. This makes it suitable for production deployments where feasibility, transparency, and operational reliability matter. It is designed to generate practical plans that help teams balance travel time, service commitments, workload distribution, and operational cost in demanding enterprise environments. The solution is available both as an embedded Java SDK and as a Docker-based REST API with OpenAPI and Swagger support. This allows software vendors, enterprise developers, and system integrators to embed advanced optimization into TMS, ERP, CRM, WMS, dispatch systems, customer platforms, and field service applications. With support for scalable integration and modern service architectures, JOpt.TourOptimizer helps organizations improve planning efficiency, service quality, SLA compliance, transparency, and operational resilience at scale. It also supports enterprise integration strategies that require reproducible optimization runs, structured outputs, and flexible deployment models.

MediRoutes is a cloud-based fleet management software designed for managing Non-Emergency Medical Transportation (NEMT) fleets. The software features real-time dispatch, automated scheduling, billing, reporting, and API integrations. Created for transportation providers, it ensures efficient route planning, real-time fleet visibility, and payer integration. MediRoutes reduces wait times for passengers and increases operational efficiency for NEMT transportation providers while providing on-time performance with advanced scheduling algorithms. It facilitates smooth patient transportation coordination and partners with all major US brokers, maintaining its leadership in the NEMT software industry since 2008.

WEX FSM is an innovative cloud-based platform designed to enhance every facet of a contractor's operations, encompassing everything from scheduling and dispatch to invoicing, payments, reporting, and customer management. By integrating various workflow tasks, it allows technicians, office personnel, and clients to function within a unified system that features real-time location tracking, intuitive drag-and-drop scheduling, optimized routing for dispatch, and comprehensive customer history, which includes job details, equipment data, notes, and photos. The platform also facilitates the creation of quotes and proposals, management of pricing books, and provides immediate mobile invoicing and payment solutions. With capabilities for supporting recurring service plans, offering flexible financing options, and incorporating integrated payment processing, WEX FSM accelerates cash flow by minimizing delays associated with invoicing and collections. Furthermore, it offers seamless connectivity to accounting software like QuickBooks, extensive reporting and analytics tools for valuable business insights, and a dedicated mobile application that empowers field technicians to efficiently manage their tasks and receive payments on-site. This combination of features ensures that contractors can operate more efficiently and effectively in a competitive market.

Resco Field Service+ empowers field service teams by transforming traditional service processes into streamlined digital workflows. Built to enhance operations in industries like utilities, telecommunications, manufacturing, and energy, Field Service+ combines offline functionality with advanced scheduling, routing, and data capture tools to keep teams productive in any environment. With seamless integration into Dynamics 365 and Salesforce, Resco Field Service+ enables real-time data access and updates from the field, reducing manual entry and eliminating paper-based records. Field technicians can use their mobile devices to capture photos, scan barcodes, complete checklists, and access service history—even offline, which is critical for remote or high-traffic areas. Features include drag-and-drop customization, allowing teams to create workflows, forms, and reports without coding. Its GPS and routing capabilities help technicians optimize their routes, and with real-time insights, supervisors can monitor job status and resource allocation on the go. Resco Field Service+ makes managing field operations efficient and reliable, helping organizations improve response times, reduce errors, and enhance customer satisfaction.

Rezku POS is designed exclusively for the busiest restaurants, bars and pizzerias, providing a comprehensive solution that puts your brand in league with national chains. You can now get your own fully custom-branded, downloadable smartphone ordering app for your restaurant exclusively from Rezku. Rezku comes packaged with all of the advanced functionality restaurants need, without having to resort to 3rd parties and additional fees, including loyalty perks, gift card program with eGift cards, delivery driver management, custom reporting, and a beautiful, customized white-label online ordering site with zero commission for orders. Rezku's fully-loaded feature-set spans the entire scope of operational needs including mobile POS, customer facing displays, advanced kitchen display systems and sticky label printing. Rezku also includes the latest business management functionality industry professionals crave, with an incredibly well-designed manager’s smartphone app that lets you control every aspect of the system, including menus, pricing and time cards, all from the palm of your hand. Rezku delivers exceptional value, revolutionizing your entire operation, modernizing your operations, and growing your bottom line.

Save hours per day in double data entry and thousands per month on fuel costs because of our automations and routing optimization tools powered by Google Easily keep track of your one-time and recurring jobs with our job pool and drag-and-drop scheduling tools. Sign up new customers, see your schedule, complete appointments, track chemical usage, and much more from the convenience of your phone or tablet. Automate pre-service notifications, follow-up messages, collection notices, review requests, and other daily tasks. Post payments, resend emails, upload and send attachments, text, and much more from an easy-to-use customer account. Use our Recruiting, Street-Level Lead Tracking, Area Management, Video Training, and Leaderboards to manage your Door-to-Door efforts.