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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

MyCycle CRM is a comprehensive customer relationship management solution designed for small business sales teams that utilize WhatsApp for customer interaction. By consolidating team discussions into a shared inbox, it enhances communication efficiency, while a structured sales pipeline organizes leads and potential opportunities. The platform also features capabilities for creating campaigns, landing pages, and AI-driven bots, all of which facilitate lead generation, boost customer engagement, and streamline sales processes. MyCycle CRM integrates conversation management, lead development, and sales activities into a single, cohesive platform. Offered as a Software as a Service (SaaS), it enables teams to collaboratively manage WhatsApp inquiries, track leads through various pipeline stages, design marketing campaigns, and implement bots for engaging customers. With subscription plans starting at $35 per month, users can also take advantage of a free trial to explore the platform's features before committing. This makes it an attractive option for small businesses aiming to enhance their customer relationship management using modern communication tools.

Description

Zivux.ai is an affordable CRM solution tailored for small and medium enterprises in India and the Middle East. It features eight interconnected modules: Lead Management (which encompasses capturing, qualifying, and distributing leads), Pipeline Management (that handles deal stages, forecasting, and win/loss analysis), Sales Activity (covering calls, meetings, follow-ups, and active pursuits), Marketing & Campaign Engine (including email, WhatsApp communications, broadcasts, and lead nurturing), Customer Support (which manages tickets, SLA tracking, and a knowledge base), Task Management (that allows for assignments, deadlines, and automation), Reports & Dashboards (featuring over ten live charts for conversion rates, aging, agent performance, source distribution, missed follow-ups, and priority allocation), and HR & Attendance (providing geo-tagged clock in/out capabilities, leave management, and monthly reporting). It offers role-based access for different positions such as Manager, Salesperson, and Engineer. Furthermore, it seamlessly integrates with the native WhatsApp Business API, provides a RESTful API for easy ERP and website integrations, and ensures data security with an AES-encrypted layer. This versatile CRM has already been implemented in countries like India, Egypt, and Oman, showcasing its adaptability and effectiveness in various markets.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WhatsApp Yes 
Facebook No 

Integrations

WhatsApp Yes 
Facebook Yes 

Pricing Details

$35/month
Plans start at $35 USD per month. A free trial is available.
Free Trial Yes 
Free Version No 

Pricing Details

$30 per month (5 users)
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

MyCycle CRM

Country

Canada

Website

www.mycycle-crm.com

Vendor Details

Company Name

Proeffico Solutions Pvt Ltd

Founded

2020

Country

India

Website

zivux.ai

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

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