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features
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support

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Description

An extensive array of network testing solutions is available, encompassing VoIP and Bandwidth Quality assessments along with global edge-to-edge implementations. Testing VoIP and Video Quality is crucial for preserving the user experience in applications like voice communication and video conferencing. Traditional "speed" tests lack value if the testing protocol is not fully understood. Addressing bandwidth quality is vital in resolving issues related to user experience. Automated testing enables a smooth and secure collection of essential network performance metrics across both single and multi-edge networks. The user experience is paramount, regardless of the application in question. It is important to set up detailed tests to verify whether a network meets its intended purpose. Assessing if a connection's capacity is sufficient for its expected load is crucial, as even high-capacity connections may face over-subscription, leading to potential pitfalls in performance. Ultimately, ensuring the reliability and effectiveness of network services is fundamental to optimizing user satisfaction.

Description

Voipfuture offers a robust monitoring and analytics platform for voice services that is tailored for carrier-grade environments, aimed at providing comprehensive, real-time insights into the performance and quality of Voice over IP (VoIP) services within intricate networks. Central to this solution is Qrystal, which persistently evaluates both signaling and media traffic, employing a distinctive "dual visibility" methodology that helps organizations gauge not just whether a call has successfully connected, but also how users experience the call in real time. By examining each packet traversing the network and utilizing its patented RTP time-slicing technology, it produces detailed metrics like jitter, packet loss, and mean opinion score with exceptional time precision. These metrics are then compiled into actionable Key Performance Indicators (KPIs) and Quality Data Records, enabling teams to effectively track performance, recognize issues such as dropped or one-way calls, and swiftly pinpoint underlying causes. Furthermore, this level of detailed analytics not only enhances operational efficiency but also significantly improves overall customer satisfaction by providing insights that drive proactive service adjustments.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Visualware

Founded

2001

Country

United States

Website

myconnectionserver.visualware.com

Vendor Details

Company Name

Voipfuture

Founded

2007

Country

Germany

Website

www.voipfuture.com

Product Features

VoIP Monitoring

Alerts / Notifications No 
Call Detail Record (CDR) Analysis No 
Call Quality Monitoring No 
IP SLA Monitoring No 
Jitter Testing No 
Latency Monitoring No 
MOS Monitoring No 
Packet Loss Monitoring No 
QoS Monitoring No 
Reporting / Analytics No 
Troubleshooting No 

Product Features

VoIP Monitoring

Alerts / Notifications No 
Call Detail Record (CDR) Analysis No 
Call Quality Monitoring No 
IP SLA Monitoring No 
Jitter Testing No 
Latency Monitoring No 
MOS Monitoring No 
Packet Loss Monitoring No 
QoS Monitoring No 
Reporting / Analytics No 
Troubleshooting No 

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