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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

My Call Cloud offers robust, stable, and user friendly hosted cloud Contact Center Solutions. My Call Cloud helps clients manage Inbound, Outbound, and Blended calls with agents in-house, or remotely. Our Call Center Software Business Partners have access to cutting-edge solutions like SMS, IVR message blasting with Text-to-Speech, FB messaging, and other services, such as No-Dial (voicemail delivery to mobile phones without ringing), and other services, such as SMS, IVR messages blasting (with text-to-speech), FB messaging, as well as other services, such as No Dial (voicemail delivery to mobile phones without ringing). My Call Cloud automated dialer technologies will upgrade your contact center software expectations. You can optimize your leads to reduce call ratios, reach sales and marketing goals, and connect with customers in real-time. With multiple internal do not call lists, built-in safeguards ensure compliance with the Telephone Consumer Protection Act. Cloud call center software that is top-of-the-line

Description

Streamline your calling process with our advanced AI dialer, which effectively eliminates bad numbers and voicemails, allowing you to focus more on engaging with prospects rather than sifting through messages. If you miss the excitement of collective dialing, Nooks offers integrated video conferencing, making it easy to organize high-energy sessions like power hours or call blitzes to motivate your team. Amplify the atmosphere by playing upbeat music, creating a vibrant environment filled with the sounds of calls being made, and celebrating successful meetings together. Additionally, manage emails, call history, account notes, and prospect details effortlessly to enhance your workflow. With the capability for parallel dialing, you can accelerate your calling efforts even further. Embrace this powerful tool to elevate your outreach strategy and maximize productivity.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM
HubSpot Customer Platform
Salesforce
Apollo
Contact Center Compliance
Formsite
Google Chrome
LinkedIn
Microsoft Dynamics 365
NetSuite
Outreach
ServiceNow
Slack
Sugar Sell
Twilio
Vtiger CRM
Vtiger Help Desk
Wincollect
Zendesk
Zoiper

Integrations

HubSpot CRM
HubSpot Customer Platform
Salesforce
Apollo
Contact Center Compliance
Formsite
Google Chrome
LinkedIn
Microsoft Dynamics 365
NetSuite
Outreach
ServiceNow
Slack
Sugar Sell
Twilio
Vtiger CRM
Vtiger Help Desk
Wincollect
Zendesk
Zoiper

Pricing Details

$65.00/month/user
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

My Call Cloud

Founded

2011

Country

United States

Website

mycallcloud.com

Vendor Details

Company Name

Nooks

Website

www.nooks.ai/

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Telemarketing

Auto Dialer
CRM
Call Logging
Call Recording
Call Routing
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Lead Distribution
Outbound Call Center

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Sales Coaching

Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics

Alternatives

Alternatives

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T-Max Predictive Dialer

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