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Description

MultiSoft is an advanced MLM and referral marketing software company that provides technology solutions designed to support direct sales businesses, affiliate programs, and network marketing organizations. With over 30 years of experience in the industry, the company helps businesses launch new ventures, modernize existing systems, and migrate to more scalable technology platforms. MultiSoft offers a wide range of services including affiliate and referral commission management, distributor back-office tools, compensation plan programming, custom web design, and integrated eCommerce development. The platform simplifies commission tracking and payout management, ensuring distributors and affiliates receive accurate and timely compensation. Businesses can also leverage intuitive back-office systems that allow distributors to monitor sales activity, manage teams, and track performance metrics more effectively. MultiSoft’s customizable compensation plan programming helps organizations build flexible incentive structures tailored to their unique business models and growth strategies. Real-time reporting and analytics tools provide actionable business insights that help companies optimize operations and improve decision-making processes. The company’s scalable eCommerce solutions support global expansion while maintaining a consistent and user-friendly customer experience. By combining decades of direct sales expertise with modern technology solutions, MultiSoft enables organizations to improve efficiency, strengthen distributor engagement, and grow their referral marketing operations successfully.

Description

SocialBugCRM enables businesses to maintain strong connections with their customers while enhancing operational efficiency. Our team is not only capable but also eager to tailor our CRM solution to meet your specific needs. The foundation of our CRM is designed for effortless integration with your website, allowing for the streamlined addition of new modules as required. Should you need a particular module that is not currently available, feel free to reach out, and we may be open to developing it for you. Moreover, SocialBugCRM can implement an interactive widget on your site, working in conjunction with your existing secure authentication methods. This facilitates a smooth single sign-on experience from your website to our CRM. For instance, in the case of affiliate party plan businesses, once users authenticate on your site, they can easily access the widget to log into the CRM and place party orders. Similarly, this can be beneficial for any membership-based website that aims to provide customers with a tailored portal reflecting your company's specific digital processes. By doing so, we enhance user experience and streamline interactions between your business and its clientele.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Authorize.Net Yes 
PayPal Yes 
WordPress Yes 
Adobe Commerce No 
Avalara Yes 
BigCommerce No 
Brevo No 
Coinbase Commerce No 
Krato Journey Yes 
Magento No 
Payoneer Yes 
PrestaShop No 
ShipStation Yes 
Stripe No 
UPS Ready Yes 
WooCommerce No 
X (Twitter) Yes 
Zendesk Yes 
nopCommerce No 

Integrations

Authorize.Net Yes 
PayPal Yes 
WordPress Yes 
Adobe Commerce Yes 
Avalara No 
BigCommerce Yes 
Brevo Yes 
Coinbase Commerce Yes 
Krato Journey No 
Magento Yes 
Payoneer No 
PrestaShop Yes 
ShipStation No 
Stripe Yes 
UPS Ready No 
WooCommerce Yes 
X (Twitter) No 
Zendesk No 
nopCommerce Yes 

Pricing Details

$499.00/month
Free Trial Yes 
Free Version No 

Pricing Details

$25.00/month
Price start at $25/month but it depends on modules/features enabled + usage fee which is based on CPU time / Bandwidth / Database usage.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

MultiSoft

Founded

1987

Country

United States

Website

multisoftllc.com

Vendor Details

Company Name

SocialBug

Founded

2014

Country

United States

Website

socialbug.io

Product Features

MLM

Commission Management Yes 
Distributor Management Yes 
Inventory Management Yes 
Lead Management Yes 
Multi-Country Yes 
Order Management Yes 
Payment Processing Yes 
Prospecting Tools Yes 
Sales Reports Yes 
Shipping Management Yes 

Product Features

Affiliate

Affiliate Management Yes 
Affiliate Tracking Yes 
Banner Management No 
Commission Management Yes 
Contest Management Yes 
Coupon Management Yes 
Email / Newsletter Communication Yes 
Fraud Detection No 
Multi Level Marketing (MLM) No 
Multi-Language Yes 
Social Sharing Yes 

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums Yes 
Customizable Branding No 
Document Storage Yes 
Email Integration No 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base No 
Known Issue Management Yes 
Live Chat Yes 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management Yes 

MLM

Commission Management Yes 
Distributor Management Yes 
Inventory Management Yes 
Lead Management Yes 
Multi-Country Yes 
Order Management Yes 
Payment Processing Yes 
Prospecting Tools Yes 
Sales Reports Yes 
Shipping Management Yes 

Warranty Management

Contract Management No 
Eligibility Verification Yes 
For Field Service No 
For General Contractors No 
For Manufacturers Yes 
Parts Management Yes 
Policy Management No 
Product Registration Yes 
Repair Management Yes 
Returns Management Yes 
Service Management Yes 
Warranty Tracking Yes 

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