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Description

MsgOrb is an innovative web-based communication platform designed for WhatsApp, catering to a variety of organizations including churches, schools, nonprofits, clubs, event organizers, and businesses. This platform allows organizations to efficiently manage their contacts by grouping them, scheduling recurring reminders and announcements, tracking message delivery statuses, collecting RSVP responses, and maintaining ongoing conversations within a shared inbox. By utilizing the official WhatsApp Business Platform and adhering to approved message templates, MsgOrb ensures compliance, including opt-out management for recipients who choose to reply with STOP. Additionally, the Event Check-in feature facilitates RSVP links, QR entry passes, and mobile door scanning, while the Kids Check-in component offers family registration, volunteer check-in, and pickup codes for added convenience. Teams can enhance their communication by sending updates regarding orders, bookings, and deliveries through platforms like Shopify and Calendly, or they can link other systems using MsgOrb's webhook capabilities. Recipients receive their messages directly via WhatsApp, while staff members can efficiently oversee contacts and workflows through a unified dashboard, streamlining processes and enhancing organizational communication. Overall, MsgOrb empowers organizations to connect and interact more effectively with their communities.

Description

Ominiflow equips expanding teams with a comprehensive solution for managing marketing, sales, and customer support through a single WhatsApp number, featuring an intuitive drag-and-drop chatbot builder for addressing frequently asked questions and qualifying leads, a collaborative team inbox that enables multiple agents to engage in conversations seamlessly, and an integrated CRM that transforms chats and ad interactions into organized leads rather than disjointed messages. For e-commerce and direct-to-consumer brands, it allows customers to explore a complete product catalog and make purchases directly within WhatsApp, eliminating the need for app switching or separate checkout links. Real estate agencies utilize this tool for automating site-visit appointments right from a potential client's initial message. Additionally, clinics, educational institutions, and various service providers leverage it to ensure they don’t miss customer inquiries due to an overloaded phone line. Ominiflow also seamlessly integrates with existing business platforms like Shopify, WooCommerce, Zoho, HubSpot, Salesforce, Razorpay, and over 60 others, transforming WhatsApp into a fully integrated channel rather than an isolated tool, thereby enhancing overall operational efficiency. This integration allows teams to maintain a consistent workflow and improve customer interactions effectively.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
Calendly Yes 
HubSpot CRM No 
Razorpay No 
Salesforce No 
WhatsApp No 
WooCommerce No 
Zoho CRM No 

Integrations

Shopify Yes 
Calendly No 
HubSpot CRM Yes 
Razorpay Yes 
Salesforce Yes 
WhatsApp Yes 
WooCommerce Yes 
Zoho CRM Yes 

Pricing Details

$19.99/month
A free plan supports up to 60 contacts. Paid plans start at $19.99 per month; WhatsApp/Meta message charges may be billed separately to the organization's WhatsApp Business account.
Free Trial No 
Free Version Yes 

Pricing Details

Annual plans
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

MsgOrb

Founded

2026

Country

United States

Website

www.msgorb.com

Vendor Details

Company Name

Ominiflow

Founded

2024

Country

India

Website

ominiflow.com

Product Features

WhatsApp Marketing

API Yes 
Alerts Yes 
Autoresponder Yes 
Bulk Messaging Yes 
Campaign Management Yes 
Contact Management Yes 
Multi-Language Support Yes 
Reporting / Analytics Yes 

Product Features

WhatsApp Marketing

API Yes 
Alerts Yes 
Autoresponder No 
Bulk Messaging Yes 
Campaign Management Yes 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics Yes 

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