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Description
Mr. Wolf is a platform designed for automating e-Service Desk operations, enabling the efficient handling of various incidents, tasks, and tickets. It is specifically tailored for teams utilizing tools like JIRA, BMC Remedy, ServiceNow, and HP Enterprise. The initial step involves categorizing tasks into relevant classifications, which is accomplished through an automated machine learning module. Once classified, the tasks designated for automation are executed following predefined processes. These processes are articulated in Python, ensuring straightforward implementation and rapid integration with external systems and services. With over a decade of experience in solution integration, we seamlessly connect with your ERP, CRM, Contact Center, E-Commerce platforms, and more. Our expertise in integration is the driving force behind our solution, allowing us to operate quickly, effectively, and securely, ensuring a smooth workflow for your team. By leveraging our platform, organizations can significantly enhance their operational efficiency.
Description
fastText is a lightweight and open-source library created by Facebook's AI Research (FAIR) team, designed for the efficient learning of word embeddings and text classification. It provides capabilities for both unsupervised word vector training and supervised text classification, making it versatile for various applications. A standout characteristic of fastText is its ability to utilize subword information, as it represents words as collections of character n-grams; this feature significantly benefits the processing of morphologically complex languages and words that are not in the training dataset. The library is engineered for high performance, allowing for rapid training on extensive datasets, and it also offers the option to compress models for use on mobile platforms. Users can access pre-trained word vectors for 157 different languages, generated from Common Crawl and Wikipedia, which are readily available for download. Additionally, fastText provides aligned word vectors for 44 languages, enhancing its utility for cross-lingual natural language processing applications, thus broadening its use in global contexts. This makes fastText a powerful tool for researchers and developers in the field of natural language processing.
API Access
Has API
API Access
Has API
Integrations
Gensim
JavaScript
Jira
Jira Service Management
Jira Work Management
Python
ServiceNow
WebAssembly
Integrations
Gensim
JavaScript
Jira
Jira Service Management
Jira Work Management
Python
ServiceNow
WebAssembly
Pricing Details
$7800 per year
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BlueSoft
Founded
2017
Country
Poland
Website
bluesoft.com/product/mr-wolf/
Vendor Details
Company Name
fastText
Website
fasttext.cc/
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management