Mr Wolf Description
Mr Wolf is an eService Desk Automation Platform that automates different types of incidents, tasks, and tickets. It's available for teams using JIRA, BMC Remedy and ServiceNow as well as HP Enterprise tools. First, the tasks that need to be processed are divided into the appropriate categories. The module that uses machine learning automates the classification of the tasks. Implementation The task that is designated for automatic implementation is carried out based on the process's prepared definition. The process is described in Python which allows for easy implementation and quick integration with other services and systems. Our integration expertise spans over a dozen years. We seamlessly integrate with any ERP, CRM, Contact Center, E-Commerce system, or any other. Integration is the heart of our solution. We do it quickly, efficiently, safely.
Mr Wolf Alternatives
FluentPro Integration Hub
FluentPro Integration Hub allows for automatic integration of Microsoft Project Online with external agile platforms such as Jira Software and Office 365 Planner. This cloud-based middleware integration solution allows PMOs and PPM managers to connect work management, project portfolio and financial systems.
Using Integration Hub, enterprises get multiple benefits:
* Organizations can combine agile methodologies and enterprise project management in complex hybrid projects.
* Provide guidance to teams by moving high-level projects and tasks automatically from Project Online into work management systems.
* Teams can continue working in Jira or Planner or Azure DevOps, and report on their progress to Project Online.
Project management can access all updates instantly with regular data synchronization. Project Online allows executives to view all projects and portfolios without having to report on multiple teams.
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Kriptos
We use Artificial Intelligence to automatically classify unstructured information. Our platform gives you a clear picture of the document sensitivity in each area. You can see in a simple way which areas of your company handle the most sensitive data and the percentage breakdown. Make informed decisions about how to protect your most valuable assets. Artificial Intelligence can classify and label millions documents. Dashboard with analytics and stats in real-time. With our cutting-edge classification software, you can pinpoint who, where and how your organization has access to its most sensitive documents. Our intuitive web platform allows you to gain insights into the user behavior and identify areas that have the most access to confidential data. Take control of data security as never before. Our solution is fully customizable and learns as it goes to improve classification results.
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E-Services
E-Services allows customers to book services online. Service providers can then acknowledge the request and fulfil it as per their preference. All these can be managed and inspected through the admin panel. The platform can be purchased by businesses that offer single or multiple services. They can then use the panels and apps to complete their tasks. Administrators can view stats and figures of the business from intuitive dashboards.
Each module is integrated with unique features that make it easier for customers, providers, business admins, and others. Some of the most appealing features for customers include a categorized menu of services, a quick sign up process, real-time tracking and reporting on services, etc. These features make the platform stand out in the market.
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vtenext
vtenext, the first and only All-In-One Customer Relationship Management (CRM) equipped with a BPMN engine and AI algorithms.
Avoid departmental silos. They are a productivity killer.
Holistic CRMs are a powerful tool that can improve the efficiency of every business area.
BPMN Engine
This is a natively-integrated tool that, through a graphical interface, allows to automate and digitize any type of business process. It avoids collaborators from doing tasks with low added-value and minimizes time loss and errors.
Artificial Intelligence
Integrated algorithms can make your organization more efficient and effective through:
- automatic tickets, leads classificators
Lead generation chatbot
Chatbot for internal and external support
OCR
vtenext automates marketing, pre-sales, sales, customer service, and project management.
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Pricing
Pricing Starts At:
$7800 per year
Integrations
Company Details
Company:
BlueSoft
Year Founded:
2017
Headquarters:
Poland
Website:
bluesoft.com/product/mr-wolf/
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Product Details
Platforms
SaaS
Type of Training
Documentation
Live Online
In Person
Customer Support
Phone Support
Online
Mr Wolf Features and Options
Customer Service Software
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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