Mr Wolf Description
Mr. Wolf is a platform designed for automating e-Service Desk operations, enabling the efficient handling of various incidents, tasks, and tickets. It is specifically tailored for teams utilizing tools like JIRA, BMC Remedy, ServiceNow, and HP Enterprise. The initial step involves categorizing tasks into relevant classifications, which is accomplished through an automated machine learning module. Once classified, the tasks designated for automation are executed following predefined processes. These processes are articulated in Python, ensuring straightforward implementation and rapid integration with external systems and services. With over a decade of experience in solution integration, we seamlessly connect with your ERP, CRM, Contact Center, E-Commerce platforms, and more. Our expertise in integration is the driving force behind our solution, allowing us to operate quickly, effectively, and securely, ensuring a smooth workflow for your team. By leveraging our platform, organizations can significantly enhance their operational efficiency.
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Planfix
The Planfix platform allows organizations to manage their entire business online. Regardless of company size and industry, Planfix has something to offer as an excellent project and work management tool. With Planfix, your company gets a fully customizable management system, from process design to appearance.
Planfix’s platform combines task and project management, CRM, sales, marketing, production, logistics, support service, accounting, and HR in one full-featured solution. Data is seamlessly transferred from one team to another - for example, a transaction at the implementation stage becomes a project and then is transferred to support.
Planfix is equally well suited for businesses and non-profit organizations, public associations, or any other group of people working towards a common cause.
Trusted by 7724 companies, automates business workflows of more than 68 000 users.
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Guru
Guru is an AI search and knowledge platform that delivers trusted information from your company's scattered docs, apps, and chats the moment you need it without leaving the apps you’re already in.
No need to dig for information, Guru’s personalized AI assistant gets you verified/trusted, relevant answers.
Guru's AI can turn those answers into an AI-powered knowledge platform to replace your legacy wiki and intranet too.
Guru natively integrates with Slack, Google, Microsoft Sharepoint, OneDrive, and Teams, Salesforce, Zendesk, Atlassian Confluence, Atlassian Jira, Dropbox, Box, Google Drive, Asana, HubSpot, ClickUp, GitHub, GitLab, Intercom, ServiceNow, Linear, Front, and more
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FastPass IVM
FastPass IVM is a vital IT security tool, especially for CISOs. It enhances help desk security by using advanced user identification verification. It uses dynamic data and multifaceted authentication methods. It integrates seamlessly with ServiceNow to ensure robust protection against identity fraud. IVM is customizable and easy to implement. It reduces the risk of data breaches by reducing the cost.
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Keito Kapture
Discover tailored solutions for your business through a customized approach that transforms challenges into opportunities, streamlining complex manual processes into seamless intelligent document processing. By harnessing advanced AI technology, we automate business workflows effectively, with Kapture serving as a cloud-based, self-service platform for enterprise-level form extraction. Our AI-driven OCR capabilities simplify the data classification and extraction tasks traditionally requiring significant human effort, catering to a wide range of industries. We efficiently manage forms and images in various formats, including PNG, TIFF, PDF, DOCX, and DOC, ensuring versatility in our handling process. The Kapture platform enables the creation of classifiers, allowing you to categorize different document types, such as invoices, KYC forms, and loan documentation. This systematic organization allows for the efficient separation of composite data into designated classifier folders for further processing. Additionally, our extractor captures vital values from your forms and printed materials with an impressive 80% automation rate, significantly optimizing your workflow. Ultimately, this approach not only enhances efficiency but also empowers your organization to focus on strategic initiatives.
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Pricing
Pricing Starts At:
$7800 per year
Integrations
Company Details
Company:
BlueSoft
Year Founded:
2017
Headquarters:
Poland
Website:
bluesoft.com/product/mr-wolf/
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
In Person
Customer Support
Business Hours
Online Support
Mr Wolf Features and Options
Customer Service Software
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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