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Description
Mr. Wolf is a platform designed for automating e-Service Desk operations, enabling the efficient handling of various incidents, tasks, and tickets. It is specifically tailored for teams utilizing tools like JIRA, BMC Remedy, ServiceNow, and HP Enterprise. The initial step involves categorizing tasks into relevant classifications, which is accomplished through an automated machine learning module. Once classified, the tasks designated for automation are executed following predefined processes. These processes are articulated in Python, ensuring straightforward implementation and rapid integration with external systems and services. With over a decade of experience in solution integration, we seamlessly connect with your ERP, CRM, Contact Center, E-Commerce platforms, and more. Our expertise in integration is the driving force behind our solution, allowing us to operate quickly, effectively, and securely, ensuring a smooth workflow for your team. By leveraging our platform, organizations can significantly enhance their operational efficiency.
Description
DocumentReader™ serves as a robust engine for document classification and key-field extraction, facilitating effective workflow automation and the conversion of digital files for prominent businesses around the globe through advanced document automation techniques. This innovative technology from Mitek features a distinctive capability to autonomously determine the type of document, directing each one to the suitable workflow based on its layout and content, while also extracting crucial identifying fields and phrases. For many organizations, handling complex documents can pose significant challenges in achieving streamlined workflow automation, as they often require human intervention to assess, interpret, and categorize the information, leading to decreased productivity and elevated expenses. Increased human involvement often translates to higher labor costs, the emergence of process bottlenecks, and prolonged processing durations. By automating the redundant manual tasks associated with document sorting and the entry of essential fields and phrases, DocumentReader™ effectively alleviates these operational challenges, ultimately enhancing efficiency and reducing costs in the document management process. As a result, companies can redirect their resources toward more value-added activities, further driving their overall success.
API Access
Has API
API Access
Has API
Integrations
Jira
Jira Service Management
Jira Work Management
ServiceNow
Integrations
Jira
Jira Service Management
Jira Work Management
ServiceNow
Pricing Details
$7800 per year
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BlueSoft
Founded
2017
Country
Poland
Website
bluesoft.com/product/mr-wolf/
Vendor Details
Company Name
Mitek (A2iA)
Founded
1991
Country
France
Website
www.a2ia.com/en
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Document Management
Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control