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Description
Mr. Wolf is a platform designed for automating e-Service Desk operations, enabling the efficient handling of various incidents, tasks, and tickets. It is specifically tailored for teams utilizing tools like JIRA, BMC Remedy, ServiceNow, and HP Enterprise. The initial step involves categorizing tasks into relevant classifications, which is accomplished through an automated machine learning module. Once classified, the tasks designated for automation are executed following predefined processes. These processes are articulated in Python, ensuring straightforward implementation and rapid integration with external systems and services. With over a decade of experience in solution integration, we seamlessly connect with your ERP, CRM, Contact Center, E-Commerce platforms, and more. Our expertise in integration is the driving force behind our solution, allowing us to operate quickly, effectively, and securely, ensuring a smooth workflow for your team. By leveraging our platform, organizations can significantly enhance their operational efficiency.
Description
Efficiently categorize extensive document collections and precisely retrieve information. Tungsten Transformation enhances business operations by substituting manual methods of document classification, separation, and extraction with seamless processing, propelling you forward in your journey toward digital workflow transformation. Automate the comprehension of a variety of document types and the associated data for future processing or archiving. Achieve greater efficiencies in document capture workflows while minimizing costly integrations through the Tungsten Capture and Tungsten Transformation system. Boost productivity and expedite business operations by eliminating the need for manual document handling. This allows for the streamlined processing of more transactions, ultimately improving information flow across your organization and fostering better collaboration among teams.
API Access
Has API
API Access
Has API
Integrations
Jira
Jira Service Management
Jira Work Management
ServiceNow
Integrations
Jira
Jira Service Management
Jira Work Management
ServiceNow
Pricing Details
$7800 per year
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BlueSoft
Founded
2017
Country
Poland
Website
bluesoft.com/product/mr-wolf/
Vendor Details
Company Name
Tungsten Automation
Founded
1985
Country
United States
Website
www.tungstenautomation.com/products/transformation
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Data Extraction
Disparate Data Collection
Document Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction