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Description
Mr. Wolf is a platform designed for automating e-Service Desk operations, enabling the efficient handling of various incidents, tasks, and tickets. It is specifically tailored for teams utilizing tools like JIRA, BMC Remedy, ServiceNow, and HP Enterprise. The initial step involves categorizing tasks into relevant classifications, which is accomplished through an automated machine learning module. Once classified, the tasks designated for automation are executed following predefined processes. These processes are articulated in Python, ensuring straightforward implementation and rapid integration with external systems and services. With over a decade of experience in solution integration, we seamlessly connect with your ERP, CRM, Contact Center, E-Commerce platforms, and more. Our expertise in integration is the driving force behind our solution, allowing us to operate quickly, effectively, and securely, ensuring a smooth workflow for your team. By leveraging our platform, organizations can significantly enhance their operational efficiency.
Description
Lone Wolf Software, Inc. is excited to announce the launch of Time Wolf 4.0, designed specifically for small businesses. Since 1991, the company has been delivering Time & Attendance solutions, boasting over 30,000 installations and continuing to grow. For two decades, Time Wolf has consistently been recognized as the leading choice for small business needs in this domain. This software offers a comprehensive and user-friendly platform for gathering payroll data efficiently. Included in the solution are more than 200 payroll interfaces, such as SurePayroll, QuickBooks, ADP Payroll, and Paychex, making integration seamless. The Time Wolf system is versatile enough to be utilized in various environments, ranging from compact offices to expansive manufacturing facilities, allowing users to activate only the features necessary for their operations. With a commitment to customer satisfaction, Lone Wolf Software ensures a risk-free experience by providing a 30-Day Money Back Guarantee alongside free support for the initial 30 days after purchase. This guarantees that businesses can confidently integrate Time Wolf into their operations without apprehension.
API Access
Has API
API Access
Has API
Integrations
Jira
Jira Service Management
Jira Work Management
ServiceNow
Integrations
Jira
Jira Service Management
Jira Work Management
ServiceNow
Pricing Details
$7800 per year
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BlueSoft
Founded
2017
Country
Poland
Website
bluesoft.com/product/mr-wolf/
Vendor Details
Company Name
Lone Wolf Software
Website
www.timewolf.com
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Time Clock
Biometric Recognition
Hourly Employee Tracking
Messaging
Mobile Access
Online Punch Card
Payroll Management
Punch card
Reporting/Analytics
Salaried Employee Tracking
Sick Leave Tracking
Vacation / Leave Tracking
Workstation Tracking