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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Mr. Wolf is a platform designed for automating e-Service Desk operations, enabling the efficient handling of various incidents, tasks, and tickets. It is specifically tailored for teams utilizing tools like JIRA, BMC Remedy, ServiceNow, and HP Enterprise. The initial step involves categorizing tasks into relevant classifications, which is accomplished through an automated machine learning module. Once classified, the tasks designated for automation are executed following predefined processes. These processes are articulated in Python, ensuring straightforward implementation and rapid integration with external systems and services. With over a decade of experience in solution integration, we seamlessly connect with your ERP, CRM, Contact Center, E-Commerce platforms, and more. Our expertise in integration is the driving force behind our solution, allowing us to operate quickly, effectively, and securely, ensuring a smooth workflow for your team. By leveraging our platform, organizations can significantly enhance their operational efficiency.

Description

Uncover, categorize, and safeguard your sensitive information with Nightfall™, which leverages machine learning technology to detect essential business data, such as customer Personally Identifiable Information (PII), across your SaaS platforms, APIs, and data systems, enabling effective management and protection. With the ability to integrate quickly through APIs, you can monitor your data effortlessly without the need for agents. Nightfall’s machine learning capabilities ensure precise classification of sensitive data and PII, ensuring comprehensive coverage. You can set up automated processes for actions like quarantining, deleting, and alerting, which enhances efficiency and bolsters your business’s security. Nightfall seamlessly connects with all your SaaS applications and data infrastructure. Begin utilizing Nightfall’s APIs for free to achieve sensitive data classification and protection. Through the REST API, you can retrieve organized results from Nightfall’s advanced deep learning detectors, identifying elements such as credit card numbers and API keys, all with minimal coding. This allows for a smooth integration of data classification into your applications and workflows utilizing Nightfall's REST API, setting a foundation for robust data governance. By employing Nightfall, you not only protect your data but also empower your organization with enhanced compliance capabilities.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Jira Yes 
ServiceNow Yes 
Bitbucket No 
Docker No 
Drift No 
Dropbox No 
Elasticsearch No 
Google Cloud Platform No 
Google Docs No 
Google Workspace No 
HubSpot CRM No 
Kubernetes No 
Mezmo No 
Microsoft Outlook No 
Microsoft SharePoint No 
Okta No 
Splunk Cloud Platform No 
Stripe No 
Twilio No 
Zuora No 

Integrations

Jira Yes 
ServiceNow Yes 
Bitbucket Yes 
Docker Yes 
Drift Yes 
Dropbox Yes 
Elasticsearch Yes 
Google Cloud Platform Yes 
Google Docs Yes 
Google Workspace Yes 
HubSpot CRM Yes 
Kubernetes Yes 
Mezmo Yes 
Microsoft Outlook Yes 
Microsoft SharePoint Yes 
Okta Yes 
Splunk Cloud Platform Yes 
Stripe Yes 
Twilio Yes 
Zuora Yes 

Pricing Details

$7800 per year
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

BlueSoft

Founded

2017

Country

Poland

Website

bluesoft.com/product/mr-wolf/

Vendor Details

Company Name

Nightfall AI

Founded

2018

Country

United States

Website

nightfall.ai/

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics Yes 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management Yes 

Product Features

Data Loss Prevention

Compliance Reporting No 
Incident Management No 
Policy Management No 
Sensitive Data Identification No 
Web Threat Management No 
Whitelisting / Blacklisting No 

Alternatives

Alternatives

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