Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

We work with call center operators who are looking to motivate, recognize and evaluate the quality/performance knowledge cycle. Oh! Gamification is also a possibility. Motivate Us supports your efforts in managing a continuous recognition system that includes badges, trivia, and elements that encourage competition. This drives performance appraisal while agents enjoy a supportive environment. Instant update of agent speech and training without taking them offline reduces absenteism rates by 10% and idle times by 35%. Increases the NPS by 2 points

Description

We provide engagement solutions that generate revenue by enhancing retention and attracting new members to your programs. Leveraging the Wayfarer Points SaaS Gamification engine, we assist you in designing and executing captivating micro-challenges, tasks, activities, and games, ensuring that progress and rewards are monitored and awarded instantly. Gamification involves incorporating the captivating elements of games into non-gaming contexts to enhance involvement. By harnessing the aspects that resonate with our inherent desire for competition and success, we can significantly enhance and customize the experience for your customers. In today's market, consumers have an expanding array of programs and brands to choose from, making it essential for programs to not only captivate but also create personalized experiences for each individual. This tailored engagement not only fosters loyalty but also ensures that customers feel valued and recognized in an increasingly crowded marketplace.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Genesys Cloud CX
Google Cloud Identity

Integrations

Genesys Cloud CX
Google Cloud Identity

Pricing Details

$20/month/user
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Gamifica

Founded

2014

Country

Argentina

Website

motivarnos.com

Vendor Details

Company Name

Wayfarer Solutions

Founded

2019

Country

United States

Website

www.wayfarerpoints.com

Product Features

Gamification

Badge Management
Collaboration Tools
Contest Management
Feedback Management
For Call Centers
For Developers
For Education
For Onboarding
For Sales
Goal Setting / Tracking
Leaderboards / Activity Tracking
Performance Metrics
Rewards Management

Product Features

Gamification

Badge Management
Collaboration Tools
Contest Management
Feedback Management
For Call Centers
For Developers
For Education
For Onboarding
For Sales
Goal Setting / Tracking
Leaderboards / Activity Tracking
Performance Metrics
Rewards Management

Alternatives

nGAGEMENT Reviews

nGAGEMENT

nGUVU

Alternatives

Snowfly Reviews

Snowfly

Snowfly Performance Inc.
Spinify Reviews

Spinify

Spinify Pty Ltd
ZIZO Reviews

ZIZO

ZIZO Technologies
OldRobo Reviews

OldRobo

Tneed
Flyy Reviews

Flyy

FlyyX Technologies