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Description
We work with call center operators who are looking to motivate, recognize and evaluate the quality/performance knowledge cycle. Oh! Gamification is also a possibility. Motivate Us supports your efforts in managing a continuous recognition system that includes badges, trivia, and elements that encourage competition. This drives performance appraisal while agents enjoy a supportive environment. Instant update of agent speech and training without taking them offline reduces absenteism rates by 10% and idle times by 35%. Increases the NPS by 2 points
Description
Engaging in virtual team building can be an enjoyable experience, especially when utilizing Ricotta's games and trivia to foster collaboration among team members. Ricotta offers a unique asynchronous platform where teams can enjoy fun trivia quizzes featuring over 30,000 questions across 30 categories. These quizzes allow for quick, five-minute breaks without interrupting workflow, and you can use the trivia scheduler to keep your team actively engaged throughout the week. From enhancing team bonding to improving the onboarding process, Ricotta's icebreaker and watercooler games effectively unite teams. You can also challenge your colleagues with exciting word games, whether in asynchronous mode or with a timed twist. Your data remains completely private and secure on Ricotta, as it is protected by end-to-end encryption, ensuring that it is not shared with any external parties. Additionally, we store your information on reliable third-party systems and take all necessary precautions to safeguard your data effectively. Overall, participating in virtual team-building activities with Ricotta not only strengthens relationships but also boosts team morale and productivity.
API Access
Has API
API Access
Has API
Integrations
Genesys Cloud CX
Google Cloud Identity
Microsoft Teams
Slack
Integrations
Genesys Cloud CX
Google Cloud Identity
Microsoft Teams
Slack
Pricing Details
$20/month/user
Free Trial
Free Version
Pricing Details
$24 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Gamifica
Founded
2014
Country
Argentina
Website
motivarnos.com
Vendor Details
Company Name
Ricotta
Website
www.ricotta.team/
Product Features
Gamification
Badge Management
Collaboration Tools
Contest Management
Feedback Management
For Call Centers
For Developers
For Education
For Onboarding
For Sales
Goal Setting / Tracking
Leaderboards / Activity Tracking
Performance Metrics
Rewards Management