Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We work with call center operators who are looking to motivate, recognize and evaluate the quality/performance knowledge cycle. Oh! Gamification is also a possibility. Motivate Us supports your efforts in managing a continuous recognition system that includes badges, trivia, and elements that encourage competition. This drives performance appraisal while agents enjoy a supportive environment. Instant update of agent speech and training without taking them offline reduces absenteism rates by 10% and idle times by 35%. Increases the NPS by 2 points
Description
Inspire and energize participants by implementing a point system that grants badges, features competitions, assigns quests, and includes a reward store. Achieve milestones to win trophies or receive recognition badges, while motivating top performers to excel even further. Competing as an individual can be fulfilling, but collaborating as a team fosters a stronger community spirit. Challenge other teams or race against the clock! Award badges for accumulating points and reaching specific objectives, recognizing long-term commitment and engagement. Each player has a profile page to showcase their earned badges, creating a sense of pride and friendly competition with peers. Encourage the sharing of content and the creation of quizzes and surveys, streamlining onboarding processes and educating participants on policies and best practices. Gather valuable insights through feedback while players earn points for completing various quests. By gamifying the experience, you create excitement and engagement; players can redeem their hard-earned points in the reward store, allowing them to save for their desired prizes. Additionally, consider expanding the catalog of available rewards and clearly defining their prices to enhance player motivation and participation.
API Access
Has API
API Access
Has API
Integrations
Axis LMS
Genesys Cloud CX
GetAccept
Google Cloud Identity
KonnectzIT
Quickwork
Stackreaction
Wufoo
Zapier
Integrations
Axis LMS
Genesys Cloud CX
GetAccept
Google Cloud Identity
KonnectzIT
Quickwork
Stackreaction
Wufoo
Zapier
Pricing Details
$20/month/user
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Gamifica
Founded
2014
Country
Argentina
Website
motivarnos.com
Vendor Details
Company Name
Pointagram
Country
Sweden
Website
www.pointagram.com
Product Features
Gamification
Badge Management
Collaboration Tools
Contest Management
Feedback Management
For Call Centers
For Developers
For Education
For Onboarding
For Sales
Goal Setting / Tracking
Leaderboards / Activity Tracking
Performance Metrics
Rewards Management
Product Features
Gamification
Badge Management
Collaboration Tools
Contest Management
Feedback Management
For Call Centers
For Developers
For Education
For Onboarding
For Sales
Goal Setting / Tracking
Leaderboards / Activity Tracking
Performance Metrics
Rewards Management