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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Mosaic is an exceptionally adaptable hospitality application designed for medium to large hospitality groups, allowing them to create fully branded mobile apps that enhance customer engagement, foster loyalty, and improve operational efficiency. Unlike conventional white-label solutions, it offers a modular native app framework that provides brands with greater flexibility while minimizing costs and development time associated with completely custom solutions. The application empowers businesses to oversee essential guest experiences directly within the app, including functionalities like in-app ordering, pay-at-table options, bookings, and efficient payment processing through existing gateways. Moreover, Mosaic places a strong emphasis on loyalty and personalization, featuring elements such as gamification, tailored offers, and seamless integration with loyalty platforms to help operators build stronger direct relationships with their customers. This innovative approach not only enhances user experience but also drives repeat business and long-term customer retention.

Description

Experience a comprehensive loyalty platform that effortlessly connects with your point of sale (POS), mobile application, website, e-commerce solutions, and communication channels. We provide a complete white-label service, empowering you to create and manage a tailored loyalty program for both single and multi-location businesses on our award-winning platform. Customers will exclusively engage with your brand during every interaction, whether at the POS, on mobile, or via the website, while our platform operates discreetly in the background. You have the option to distribute reward cards branded with your logo or to launch a cardless loyalty initiative utilizing mobile numbers. Additionally, mobile applications present an excellent opportunity for deeper customer engagement. Users can access features such as checking their points balance, finding the nearest store, and browsing available offers. Moreover, our independent loyalty app, compatible with both Android and iOS, can be personalized to suit your specific business requirements, ensuring that it aligns perfectly with your brand's vision and goals. This flexibility allows for a more engaging customer experience, ultimately driving loyalty and encouraging repeat business.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Braintree
Clutch
Deliverect
Deliveroo
EagleEye
Feed It Back
FreedomPay
Guestline
Lightspeed Retail
Ovation
Reputation.com
ResDiary
Revinate
SevenRooms
Sitecore
Solitics
Toast
Uber Eats
WordPress
Yumpingo

Integrations

Braintree
Clutch
Deliverect
Deliveroo
EagleEye
Feed It Back
FreedomPay
Guestline
Lightspeed Retail
Ovation
Reputation.com
ResDiary
Revinate
SevenRooms
Sitecore
Solitics
Toast
Uber Eats
WordPress
Yumpingo

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$15.00/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

MethodWorx

Founded

2009

Country

United Kingdom

Website

mosaichospitality.app/

Vendor Details

Company Name

DirectDialogs

Founded

2011

Country

United States

Website

www.directdialogs.com

Product Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Product Features

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Alternatives

Alternatives