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support

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Description

Mosaic is an exceptionally adaptable hospitality application designed for medium to large hospitality groups, allowing them to create fully branded mobile apps that enhance customer engagement, foster loyalty, and improve operational efficiency. Unlike conventional white-label solutions, it offers a modular native app framework that provides brands with greater flexibility while minimizing costs and development time associated with completely custom solutions. The application empowers businesses to oversee essential guest experiences directly within the app, including functionalities like in-app ordering, pay-at-table options, bookings, and efficient payment processing through existing gateways. Moreover, Mosaic places a strong emphasis on loyalty and personalization, featuring elements such as gamification, tailored offers, and seamless integration with loyalty platforms to help operators build stronger direct relationships with their customers. This innovative approach not only enhances user experience but also drives repeat business and long-term customer retention.

Description

Loyalty programs in restaurants serve as an effective strategy to enhance customer visits, elevate brand recognition, and improve financial performance. Our point-of-sale systems for restaurants are designed to facilitate the management of both your establishment and its profitable loyalty initiatives through a single, user-friendly interface. This adaptable platform supports not only restaurant loyalty software but also gift card solutions and award management, all aimed at retaining your clientele. The Oracle MICROS Gift and Loyalty solution seamlessly integrates with Oracle MICROS Simphony POS, allowing for quick deployment of tried-and-true strategies that focus on stored value, loyalty enhancement, and promotional management. With these tools at your disposal, your restaurant can thrive in a competitive market by fostering stronger customer relationships.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Adyen Yes 
Clutch Yes 
Deliverect Yes 
Deliveroo Yes 
DoorDash Yes 
Grubhub Yes 
Guestline Yes 
Oracle MICROS Express Station No 
Oracle MICROS POS No 
Ovation Yes 
Reputation.com Yes 
Resy OS Yes 
Revinate Yes 
SevenRooms Yes 
Simphony POS No 
Solitics Yes 
Tevalis Yes 
Uber Eats Yes 
Umbraco Yes 
Yext Yes 

Integrations

Adyen No 
Clutch No 
Deliverect No 
Deliveroo No 
DoorDash No 
Grubhub No 
Guestline No 
Oracle MICROS Express Station Yes 
Oracle MICROS POS Yes 
Ovation No 
Reputation.com No 
Resy OS No 
Revinate No 
SevenRooms No 
Simphony POS Yes 
Solitics No 
Tevalis No 
Uber Eats No 
Umbraco No 
Yext No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

MethodWorx

Founded

2009

Country

United Kingdom

Website

mosaichospitality.app/

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com

Product Features

App Makers

Collaboration Tools No 
Compatibility Testing No 
Deployment Management No 
Drag & Drop No 
For eCommerce No 
Forms Creation No 
Iteration Management No 
Mobile Apps No 
No-Code No 
Pre-Built Templates No 
Visual Modeling No 
Web Apps No 
Workflow Management No 

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Alternatives

Alternatives

CrowdTwist Reviews

CrowdTwist

Oracle
Preferred Patron Loyalty Reviews

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC