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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Moon Dialer enables you to cut down on international calling expenses by up to 90%, making it an economical choice for users across the globe. With over a million satisfied users, the app provides exceptional quality for unlimited internet calls and recordings. Download it today! As a comprehensive call management and dialing application, Moon Dialer caters to both individuals and businesses looking to make calls internationally. It is particularly favored by corporate environments, especially within call centers, and offers both auto and manual dialing options through built-in Phone calling, Skype, or FaceTime. Key Features Include: - Cost-effective SIM Free Calling - Unlimited Recording of Calls - Comprehensive Call History Archive - WiFi Calling Capabilities - Seamless International Calling - Efficient Auto Dialer Functionality - Call Reminders and Scheduling Features - Automatic Disposition Management - Cloud Data Synchronization for Access Across All Devices

Description

The SpitFire Enterprise Predictive Dialer is a comprehensive software solution designed for managing blended inbound and outbound call center operations, featuring an unlimited number of lines and an intuitive interface that is both user-friendly and cost-effective. This robust enterprise system includes six distinct dialer modes: Predictive Dialer, Fixed Rate Dialer, Quick Connect Dialer, Preview Dialer, Manual Dialer, and Click to Dial. With a pre-loaded database of phone numbers, SEP efficiently initiates outbound calls and seamlessly connects answered calls to available agents, optimizing performance. Furthermore, the system meticulously tracks call center activity and call durations, dynamically adjusting the dialing rate to reduce idle time for agents, thereby enhancing productivity and overall efficiency in call management. Such features make the SEP an invaluable tool for any organization looking to streamline its calling processes and maximize agent utilization.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Act!
Pipedrive
Zoho CRM

Integrations

Act!
Pipedrive
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Moon Technolabs

Founded

2009

Country

United States

Website

www.moontechnolabs.com/portfolio/moon-dialer

Vendor Details

Company Name

OPC Marketing

Founded

2001

Country

United States

Website

www.spitfiredialers.com

Product Features

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Alternatives

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PIMS Dialer

Pimsware
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SpitFire

OPC Marketing
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T-Max Predictive Dialer

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