Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Monster VoIP was founded to deliver superior voice quality and maximize uptime to customers anywhere in the United States, including L.A., New York, Washington, D.C., Houston, Dallas, Chicago, and beyond. It also provides unparalleled customer service and satisfaction. To ensure geo-redundancy, we set up data centers in Las Vegas and New York, Dallas, Minnesota, and Chicago. All endpoints were multi-registered at each facility. This is a fancy way to say that you can expect exceptional voice quality and unmatched business phone uptime from multiple locations. We made sure to provide a complete suite for communication tools on one platform. This means that you and your team need only to learn our user interface for all communication needs. We decided to fulfill our customer satisfaction promise by providing personalized setup and ongoing 24/7/365 support for every business VoIP customer who walks through our virtual doors.

Description

Stop accepting low commissions and partner with RingLogix to realize margins of up to 70% for your managed service provider (MSP) business. Effortlessly generate personalized quotes and enable clients to sign up online with just a few clicks, streamlining the onboarding process. Customers can be automatically activated, and services provisioned directly from any quote, with the flexibility to add additional services as needed. Utilize the integrated billing system to manage subscriptions, implement taxes, send invoices, and facilitate payments with ease. Gain immediate access to call logs, which include SIP ladders, caps, RTP statistics, and much more to enhance your operational insight. You won’t need to invest in new hardware or replace your preferred devices, as RingOS is designed to work seamlessly with all major vendors, and we are always eager to partner with new ones. With our platform, you can quote, activate, bill, and support your own branded services, all through a cohesive, white-labeled interface. Your brand and your customer experience are paramount, supported by our robust platform, which is truly a white-label solution. Exercise full control over everything, from packaging and pricing to features and integrations, ensuring your services meet your unique business needs. This level of customization empowers you to elevate your business and cater to your clientele's specific requirements effectively.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Salesforce Yes 
Zoho CRM Yes 
Authorize.Net No 
Autotask PSA No 
Gmail No 
Microsoft Dynamics 365 No 
Microsoft Outlook No 
Microsoft Teams No 
Redtail CRM Yes 
Stripe No 
Sugar Sell No 
TeamMate Analytics No 

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Salesforce Yes 
Zoho CRM Yes 
Authorize.Net Yes 
Autotask PSA Yes 
Gmail Yes 
Microsoft Dynamics 365 Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 
Redtail CRM No 
Stripe Yes 
Sugar Sell Yes 
TeamMate Analytics Yes 

Pricing Details

$27 /month
Volume Tiered Pricing
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Monster VoIP

Founded

2012

Country

United States

Website

www.monstervoip.com

Vendor Details

Company Name

RingLogix

Country

United States

Website

www.ringlogix.com

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Call Center

Blended Call Center No 
Call Logging Yes 
Call Recording Yes 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer No 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

Call Recording

Archiving No 
Call Sharing No 
Distributed Call Recording Yes 
Event Triggered Recording No 
File Transfer Yes 
Instant Retrieval Yes 
On-Demand Recording Yes 
Recording Bookmarking Yes 
Scheduled Recording Yes 
Screen Activity Recording Yes 
Video Call Recording No 

Cloud Communication Platform

Audio / Video Conferencing Yes 
Call Center Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing Yes 
IVR / Voice Recognition Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

IVR

Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts No 
Phone Key Input Yes 
Survey Management No 
Text to Speech No 
Voice Customization Yes 
Voice Mail Yes 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers No 
e911 No 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer No 
Telemarketing Management Yes 
VoIP Yes 
Voice & Data Integration Yes 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management No 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing Yes 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

Product Features

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers No 
e911 No 

Alternatives

Express Talk Reviews

Express Talk

NCH Software

Alternatives