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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Monosnap is a versatile screenshot tool available for both Mac and PC, enabling users to capture images, record videos, and seamlessly upload files to the cloud. With just a single click, you can take screenshots and share them alongside videos, enhancing productivity and clarity while working remotely. The application allows for the capture of the entire screen, specific areas, or individual windows, ensuring pixel-perfect results while utilizing hotkeys for efficiency. You can highlight important details and protect sensitive information using the Blur Tool. Additionally, users have the option to export their work to a preferred external editor or utilize drag-and-drop functionality. Monosnap also provides its own cloud storage as well as the capability to integrate with existing services already employed by your team. If you require more advanced features, we offer tailored solutions that include secure integrations and comprehensive team management tools specifically designed for your organization. By streamlining communication workflows with Monosnap, you can focus more on your design initiatives, eliminating unnecessary steps in the process! The Resnap feature empowers you to open and edit images directly within the Monosnap editor straight from your browser, facilitating the rapid creation of visual proofs for bug reports and ultimately leading to heightened customer satisfaction through clear visual guidance.

Description

Screendesk is a specialized video support platform that simplifies and speeds up the resolution of customer service and technical support tickets. The platform allows for instant screen recordings and video calls with no downloads required, integrated directly with helpdesk systems like Zendesk, Intercom, and Slack. Features such as automatic device info capture, AI-powered analysis, live screen sharing, and secure sharing with privacy protection improve support team efficiency. The platform also includes a video library for reusing recordings and offers customizable branding for enterprise users, making it a versatile solution for modern support teams.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Amazon S3
Box
DigitalOcean
Dropbox
Evernote
Facebook
Freshchat
Freshdesk
Google Drive
Help Scout
Intercom
X (Twitter)
YouTube
Zendesk
Zoom

Integrations

Amazon S3
Box
DigitalOcean
Dropbox
Evernote
Facebook
Freshchat
Freshdesk
Google Drive
Help Scout
Intercom
X (Twitter)
YouTube
Zendesk
Zoom

Pricing Details

$2.50 per month
Free Trial
Free Version

Pricing Details

$8/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Monosnap Inc

Founded

2012

Website

monosnap.com

Vendor Details

Company Name

Screendesk

Founded

2022

Country

United Kingdom

Website

screendesk.io

Product Features

Screen Recording

Annotations / Drawing
Audio Capture
Backup
Collaboration Tools
File Sharing
Multi-Screen Recording
Screen Capture
Speech-to-Text
Video Editing
YouTube Uploading

Product Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Screen Recording

Annotations / Drawing
Audio Capture
Backup
Collaboration Tools
File Sharing
Multi-Screen Recording
Screen Capture
Speech-to-Text
Video Editing
YouTube Uploading

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