Compare Moneypenny vs. Time Assistant in 2025

Time Assistant

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Description

Moneypenny is a leading provider of outsourced phone answering and customer service solutions. Offering round-the-clock call management, live chat, and omnichannel support, Moneypenny serves businesses of all sizes with customized plans. The service includes the innovative AI Receptionist, which uses generative AI to handle customer calls with a warm, conversational tone, understanding verbal cues and intents. Calls can be transferred to real human receptionists for more complex queries, ensuring a seamless experience. Whether you need call transfers, message taking, CRM integration, or bilingual receptionists, Moneypenny ensures seamless customer communication, empowering businesses to focus on growth and customer satisfaction without missing a call.

Description

Welcome to Time Assistant, a premier provider of virtual assistant services in the UK, dedicated to supporting a diverse range of small businesses by managing various back-office responsibilities to help maximize your productivity. Our team is always available to answer your business calls or handle numerous administrative tasks, allowing you to focus on your core strengths. By entrusting your to-do list to our skilled Virtual Assistants, you can devote your energy to growing your business without getting bogged down in day-to-day operations. We offer timely and professional support for all your administrative needs, which means you can prioritize strategic initiatives. Organizing meetings can often be a tedious process, but with your own Virtual Assistant, you can leave the scheduling to us. Our UK-based Virtual Assistants will not only coordinate meetings but also research and book the best travel options for your journeys, ensuring that all arrangements are neatly added to your calendar, ultimately freeing up your valuable time for more important tasks. With our assistance, you can enjoy seamless organization and enhanced efficiency in your business endeavors.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Zapier

Explore All 1 Integration

Integrations

Zapier

Pricing Details

$56 per month (20% off deal)

Free Trial

Free Version

Pricing Details

$1.23 per call

Free Trial

Free Version

Deployment

Web-Based

On-Premises

iPhone App

iPad App

Android App

Windows

Mac

Linux

Chromebook

Deployment

Web-Based

On-Premises

iPhone App

iPad App

Android App

Windows

Mac

Linux

Chromebook

Customer Support

Business Hours

Live Rep (24/7)

Online Support

Customer Support

Business Hours

Live Rep (24/7)

Online Support

Types of Training

Training Docs

Webinars

Live Training (Online)

In Person

Types of Training

Training Docs

Webinars

Live Training (Online)

In Person

Vendor Details

Company Name

Moneypenny

Founded

2000

Country

United Kingdom

Website

www.moneypenny.com/us/

Vendor Details

Company Name

Time Assistant

Country

United Kingdom

Website

timeassistant.com

Product Features

AI Voice Agents

Answering Services

The top receptionists in the United States adhere to your personalized script, guaranteeing that you won't overlook any calls while allowing you to focus on your core responsibilities.

Call Center

Our skilled receptionists handle your calls with the same professionalism as if they were part of your own team, delivering exceptional service to your customers around the clock.

Blended Call Center

Call Logging

Call Recording

Call Scripting

Campaign Management

Database

Escalation Management

IVR / Voice Recognition

Inbound Call Center

Manual Dialer

Outbound Call Center

Predictive Dialer

Progressive Dialer

Queue Management

Real-time Chat

Reporting/Analytics

Call Forwarding

Conduct your business from any location as our receptionists effortlessly direct crucial calls to you and your team whenever necessary.

Legal Answering

Our skilled and knowledgeable legal receptionists understand the nuances of representing your law firm effectively. They are dedicated to assisting you in reaching your business objectives by effectively managing inquiries and guaranteeing that your firm is consistently accessible to clients.

Live Chat

Our expert Live Chat representatives, supported by advanced technology, are dedicated to engaging with your web visitors and turning those interactions into loyal customers.

Canned Responses

Customizable Branding

Geo Targeting

Offline Form

Proactive Chat

Screen Sharing

Third Party Integration

Transfers / Routing

Website Visitor Tracking

Managed Live Chat

Our expertly trained Live Chat representatives, along with advanced technology, engage with your website visitors and turn their inquiries into loyal customers.

Virtual Receptionist

Experience the exceptional service of America's top virtual receptionists, who work around the clock as a flawless extension of your team. They are dedicated to handling inquiries and ensuring your customers leave with a smile.