Compare Moneypenny vs. Sesame in 2025

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Description

Moneypenny is a leading provider of outsourced phone answering and customer service solutions. Offering round-the-clock call management, live chat, and omnichannel support, Moneypenny serves businesses of all sizes with customized plans. The service includes the innovative AI Receptionist, which uses generative AI to handle customer calls with a warm, conversational tone, understanding verbal cues and intents. Calls can be transferred to real human receptionists for more complex queries, ensuring a seamless experience. Whether you need call transfers, message taking, CRM integration, or bilingual receptionists, Moneypenny ensures seamless customer communication, empowering businesses to focus on growth and customer satisfaction without missing a call.

Description

Sesame imagines a future where computers possess lifelike qualities, allowing them to see, hear, and engage with users in a seamless manner. At the heart of this aspiration is the creation of a personal companion—an intelligent and ever-present friend that not only converses but also keeps users organized and informed, ultimately helping them evolve into improved versions of themselves. To give users a taste of this groundbreaking innovation, Sesame offers a research demo for exploration. Moreover, the company is in the process of developing lightweight eyewear designed for all-day comfort, which will deliver high-quality audio and facilitate easy access to the companion, enabling it to accompany users as they navigate the world. The interdisciplinary team at Sesame is committed to making voice companions an integral part of everyday life, emphasizing the importance of incorporating natural human-voice interactions that effectively bridge the divide between humans and machines. As technology continues to advance, Sesame's vision aims to redefine how we connect with our digital environments.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Zapier

Explore All 1 Integration

Integrations

Zapier

Pricing Details

$56 per month (20% off deal)

Free Trial

Free Version

Pricing Details

No price information available.

Free Trial

Free Version

Deployment

Web-Based

On-Premises

iPhone App

iPad App

Android App

Windows

Mac

Linux

Chromebook

Deployment

Web-Based

On-Premises

iPhone App

iPad App

Android App

Windows

Mac

Linux

Chromebook

Customer Support

Business Hours

Live Rep (24/7)

Online Support

Customer Support

Business Hours

Live Rep (24/7)

Online Support

Types of Training

Training Docs

Webinars

Live Training (Online)

In Person

Types of Training

Training Docs

Webinars

Live Training (Online)

In Person

Vendor Details

Company Name

Moneypenny

Founded

2000

Country

United Kingdom

Website

www.moneypenny.com/us/

Vendor Details

Company Name

Sesame

Founded

2023

Country

United States

Website

www.sesame.com

Product Features

AI Voice Agents

Answering Services

The top receptionists in the United States adhere to your personalized script, guaranteeing that you won't overlook any calls while allowing you to focus on your core responsibilities.

Call Center

Our skilled receptionists handle your calls with the same professionalism as if they were part of your own team, delivering exceptional service to your customers around the clock.

Blended Call Center

Call Logging

Call Recording

Call Scripting

Campaign Management

Database

Escalation Management

IVR / Voice Recognition

Inbound Call Center

Manual Dialer

Outbound Call Center

Predictive Dialer

Progressive Dialer

Queue Management

Real-time Chat

Reporting/Analytics

Call Forwarding

Conduct your business from any location as our receptionists effortlessly direct crucial calls to you and your team whenever necessary.

Legal Answering

Our skilled and knowledgeable legal receptionists understand the nuances of representing your law firm effectively. They are dedicated to assisting you in reaching your business objectives by effectively managing inquiries and guaranteeing that your firm is consistently accessible to clients.

Live Chat

Our expert Live Chat representatives, supported by advanced technology, are dedicated to engaging with your web visitors and turning those interactions into loyal customers.

Canned Responses

Customizable Branding

Geo Targeting

Offline Form

Proactive Chat

Screen Sharing

Third Party Integration

Transfers / Routing

Website Visitor Tracking

Managed Live Chat

Our expertly trained Live Chat representatives, along with advanced technology, engage with your website visitors and turn their inquiries into loyal customers.

Virtual Receptionist

Experience the exceptional service of America's top virtual receptionists, who work around the clock as a flawless extension of your team. They are dedicated to handling inquiries and ensuring your customers leave with a smile.