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Description
Mok serves as a robust customer engagement solution that consolidates notifications and user interactions across various platforms, such as push notifications, email, SMS, in-app messaging, WhatsApp, and Telegram. It utilizes a single API that connects with over 50 providers, making communication processes more efficient for developers. Featuring a user-friendly drag-and-drop workflow builder, Mok allows users to design intricate notification workflows without needing programming skills. The platform includes a loyalty engine that empowers businesses to personalize and gamify user interactions, thus improving customer engagement and retention rates. Additionally, Mok offers real-time analytics on customer engagement, which supports data-driven strategies aimed at increasing revenue. With an emphasis on seamless integration, Mok is compatible with multiple devices and upholds strong data security measures. This comprehensive platform also simplifies the monitoring and evaluation of notifications, helping users troubleshoot issues, recognize trends, and enhance the overall customer journey while keeping engagement levels high.
Description
Novu is a developer-first notification and communication platform built for modern products, SaaS teams, and AI agent workflows. It gives teams one infrastructure layer for sending messages through inbox, email, SMS, push, chat, Slack, Microsoft Teams, Telegram, and other channels. Developers can start quickly with a ready-made inbox component, then expand into more advanced workflows using Novu’s framework, APIs, and orchestration tools. The platform includes user preference management, notification snoozing, real-time delivery, digest logic, content management, and a visual block-based email editor. Novu Connect extends the platform into agent communication by connecting AI agents to the channels customers already use. Teams can build workflows for approvals, alerts, support, product updates, and agent-to-user conversations using templates and channel integrations. Novu also integrates with tools such as Twilio, Resend, React Email, Clerk, Stripe, and other developer stack components. Its open-source community, GitHub traction, and contributor base make it appealing for engineering teams that want flexibility and transparency. By combining notification infrastructure, omnichannel delivery, and agent communication, Novu helps teams ship customer messaging faster and manage it more consistently.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Mailgun
Yes
Microsoft Teams
Yes
Plivo
Yes
SendGrid
Yes
Slack
Yes
Twilio
Yes
Airship
Yes
Amazon SES
Yes
Amazon Web Services (AWS)
No
Claude
No
Integrations
Mailgun
Yes
Microsoft Teams
Yes
Plivo
Yes
SendGrid
Yes
Slack
Yes
Twilio
Yes
Airship
No
Amazon SES
No
Amazon Web Services (AWS)
Yes
Claude
Yes
Pricing Details
$99 per month
Free Trial
No
Free Version
Yes
Pricing Details
$30/month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Mok
Country
United Kingdom
Website
unomok.com
Vendor Details
Company Name
Novu
Founded
2021
Country
Israel
Website
novu.co
Product Features
Push Notifications
A/B Testing
No
Analytics
No
Campaign Segmentation
No
Contextual Targeting
No
Device Targeting
No
Expiry Notifications
No
Geo Targeting
No
Mobile Notifications
No
Notification Scheduling
No
Visual Notifications
No
Web Notifications
No
Product Features
Push Notifications
A/B Testing
No
Analytics
No
Campaign Segmentation
No
Contextual Targeting
No
Device Targeting
No
Expiry Notifications
No
Geo Targeting
No
Mobile Notifications
No
Notification Scheduling
No
Visual Notifications
No
Web Notifications
No
