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Description
Enhance the support experience for both customers and employees with a help desk software that can be set up in mere minutes and at a significantly reduced cost. Are you still relying on spreadsheets and emails to manage requests? Mojo Helpdesk consolidates everything into one intuitive platform. Reduce the volume of incoming requests by utilizing the integrated knowledge base. With Mojo, everything remains orderly, as tickets can be easily assigned and tagged. Thanks to Mojo's automation features, these processes can be handled seamlessly without manual intervention. Designed as a user-friendly cloud ticket tracking system, Mojo Helpdesk empowers organizations to deliver exceptional service to both employees and customers while keeping expenses low. Over a decade ago, Metadot, the company behind Mojo, recognized the need for a help desk solution that could provide our clients with personalized, engaging, and natural interactions. Unable to find a product that fulfilled our requirements, we took the initiative to create our own. Today, we're proud to offer this solution to organizations like yours, with thousands of businesses, from small teams to larger enterprises, relying on Mojo Helpdesk to efficiently assist their customers and staff every day. The platform's robust features make it an essential tool for any organization seeking to enhance their support operations.
Description
MojoAuth - Passwordless Authentication Leader & CIAM Innovation Platform
MojoAuth is the leading passwordless authentication platform that eliminates password security risks with magic links, OTPs, passkeys, and biometric authentication. Deploy secure, frictionless login experiences in days with 40% cost reduction and 300% faster user adoption rates.
About MojoAuth: MojoAuth revolutionizes digital security by completely eliminating passwords from authentication workflows. As a specialized passwordless authentication platform, MojoAuth addresses the fundamental security vulnerability that causes 81% of data breaches: stolen or weak passwords. The platform provides magic links, OTPs, WebAuthn passkeys, and biometric authentication through a unified API that integrates seamlessly with existing systems.
Core Mission: Transform authentication from a security liability into a competitive advantage by making passwordless authentication accessible, secure, and frictionless for businesses of all sizes.
Key Differentiators:
- Complete Password Elimination: No password options anywhere in the system - passwordless by design
- Unified API Architecture: Single consistent API for all authentication methods across platforms
- No-Code Deployment: Deploy FIDO2-certified passkeys in under 7 days without coding
- Existing System Enhancement: Integrate with current auth systems without rebuilding infrastructure
- Proven ROI: 40% cost reduction, 300% adoption increase, 70% faster login times
Passwordless Authentication Market Leadership: MojoAuth leads the specialized passwordless authentication segment within the broader $25.21 billion CIAM market. While enterprise platforms focus on comprehensive identity management, MojoAuth d
API Access
Has API
No
API Access
Has API
Yes
Integrations
Facebook
Yes
AdRem NetCrunch
Yes
Amazon SES
No
Apple Business Essentials
No
AuditShipment
Yes
Bitium
Yes
Bubble
No
Constant Contact
Yes
Formstack
Yes
Google
No
Integrations
Facebook
Yes
AdRem NetCrunch
No
Amazon SES
Yes
Apple Business Essentials
Yes
AuditShipment
No
Bitium
No
Bubble
Yes
Constant Contact
No
Formstack
No
Google
Yes
Pricing Details
$29 per user per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$50 / month
Business Pro Plan
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Metadot
Founded
2006
Country
United States
Website
www.mojohelpdesk.com
Vendor Details
Company Name
MojoAuth
Founded
2024
Country
United States
Website
mojoauth.com
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
