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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

With the rising demand for data and digital services, operators are perpetually navigating the challenge of investing in networks, spectrum, software, and services. This situation forces them to juggle numerous distinct vendor ecosystems, which often creates a convoluted network of silos linked by cumbersome manual processes. Such intricacy can complicate the ability to capture, correlate, track, and bill for specific usage events effectively. Globally, telecom subscribers generate billions of network events each day, and every call, text, email, or download can produce hundreds of individual events that must be managed. Furthermore, the escalating volume and complexity of these events continue to grow, driven by the constant introduction of new services, content, partners, and devices, making the management of these systems increasingly challenging. Consequently, operators must find innovative solutions to streamline these processes and enhance operational efficiency.

Description

Quickly identify and forecast outages and impairments that impact subscribers, many of which often go undetected. This process unveils the implications, sources, and underlying causes of events, allowing for prioritization and expedited fault resolution while enhancing the user experience proactively. It dynamically forecasts and identifies outages and impairments across both mobile and fixed networks, as well as in physical and virtual environments. Abnormal events that influence network performance and user satisfaction are classified, correlated, and grouped for better assessment. Fault locations are isolated, and root causes are diagnosed to enable effective, coordinated, and prescriptive measures. By consolidating and analyzing data from various source systems, it breaks down silos and provides integrated insights. Additionally, it optimizes latency, network efficiency, and service delivery through comprehensive, multi-layered anomaly detection combined with correlated analytics. The system also identifies and resolves transient degradations and recurring issues that can hinder performance, ultimately delivering a superior user experience. This proactive approach not only improves operational efficiency but also fosters customer satisfaction and loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Mobileum

Country

United States

Website

www.mobileum.com

Vendor Details

Company Name

EXFO

Founded

1985

Country

Canada

Website

www.exfo.com/en/products/service-assurance-platform/nova-sensai/

Product Features

Risk Management

Alerts/Notifications No 
Auditing No 
Business Process Control No 
Compliance Management No 
Corrective Actions (CAPA) No 
Dashboard No 
Exceptions Management No 
IT Risk Management No 
Internal Controls Management No 
Legal Risk Management No 
Mobile Access No 
Operational Risk Management No 
Predictive Analytics No 
Reputation Risk Management No 
Response Management No 
Risk Assessment No 

Product Features

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