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Description
Miuros transforms your data into practical insights using AI-driven analytics, quality assurance, and automation tailored for expanding customer service teams across the globe. With a treasure trove of customer service data at your disposal, we are here to help you extract its full potential. The Miuros Intelligence Suite enables you to quickly address complex inquiries, enhance customer experiences, and boost operational efficiency. Our adaptable dashboards empower managers to make informed, fair decisions independently based on data. Additionally, our quality assurance solution focuses on providing agents with opportunities for growth and improvement. For more established customer service teams, we offer an AI-powered assistant that leverages machine learning to handle repetitive tasks, allowing your team to focus on higher-level issues. Furthermore, our customer service data suite seamlessly integrates with platforms like Zendesk, Freshdesk, Salesforce Service Cloud, and Help Scout, ensuring you have comprehensive oversight of your customer service processes. We will handle the setup of your customer service data suite, eliminating the need for your IT department's involvement, so you can focus on what truly matters—enhancing service quality and customer satisfaction.
Description
Vista is a comprehensive insight-as-a-service platform that equips businesses, regardless of size, with mobile location data, analytics, and media measurement to enhance their understanding of consumer habits and competitor performance. The platform delivers pre-processed insights for any geographical area, which can be easily exported in various user-friendly formats. By providing tailored analyses suited for analysts of all expertise levels, Vista ensures that organizations can leverage multi-faceted tools to meet their unique requirements. Additionally, the platform aggregates and anonymizes data, facilitating seamless integration into current workflows. Companies can also benefit from custom reports and analyses crafted by a dedicated team of data scientists and GIS experts, enhancing the depth of insights available. For instance, the platform can track where visitors were present 30 minutes before or after visiting a location, as well as identify the primary geographic area contributing to a location's visitor traffic. Such capabilities empower businesses to make informed decisions based on comprehensive data insights.
API Access
Has API
API Access
Has API
Integrations
Dixa
Freshdesk
Help Scout
Helpshift
Intercom
Salesforce Agentforce Service
Zendesk
Integrations
Dixa
Freshdesk
Help Scout
Helpshift
Intercom
Salesforce Agentforce Service
Zendesk
Pricing Details
€20 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Miuros
Founded
2016
Country
France
Website
miuros.com
Vendor Details
Company Name
UberMedia
Founded
2010
Country
United States
Website
ubermedia.com
Product Features
Data Analysis
Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics
Product Features
Data Analysis
Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics