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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Miruni serves as a visual feedback and task management solution tailored for webmasters, developers, and agencies overseeing multiple websites across various platforms such as WordPress, Webflow, and Shopify. This tool enhances collaboration by enabling clients, stakeholders, and team members to give specific, actionable feedback directly on their live sites. By simplifying the processes of website edits and maintenance, Miruni not only saves time but also fosters effective communication among all parties involved. Notable Features - Visual Feedback Collection: Gather accurate comments and annotations straight on live websites to ensure clear and actionable communication. - Centralized Task Management: Bring together website edits, bug reports, and feedback into one organized dashboard to facilitate smooth workflows. - Seamless Integrations: Effortlessly connect with WordPress and other platforms to boost collaboration and make website management more efficient. - User-Friendly Interface: The intuitive design makes it easy for all users to navigate and utilize the tool effectively.

Description

Enhance your online platforms by leveraging customer insights. Gather immediate feedback from all your digital channels to elevate the overall customer experience. Utilize this feedback to delve into the reasons behind your data trends. Pose pertinent questions to your users at critical points during their journey, empowering you to make well-informed choices. By collecting real-time insights, you can refine your website effectively. Replace guesses with actionable insights derived directly from visitors, allowing you to identify what is effective and, crucially, what needs attention, thereby enabling proactive enhancement of your website’s conversion rates. Additionally, solicit in-app feedback to enhance the overall experience of your mobile application. By seamlessly integrating feedback mechanisms into your app and engaging users at strategic moments, you can pinpoint improvements that lead to coveted 5-star ratings on app stores. Move beyond merely tracking open and click-through rates; discover users' perceptions of the content you provide and leverage their feedback to drive enhancements. Ultimately, a continuous loop of feedback will not only refine your digital presence but also foster deeper connections with your audience.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Jira
Zapier
Adobe Analytics
BlueConic
Chattermill
Convert Experiences
Data Virtuality
Decibel
Desktop.com
Google Analytics
Hello Customer
Jira Work Management
Mouseflow
Optimizely One
Salesforce
Slack
Stackreaction
Wonderflow
Zendesk

Integrations

Jira
Zapier
Adobe Analytics
BlueConic
Chattermill
Convert Experiences
Data Virtuality
Decibel
Desktop.com
Google Analytics
Hello Customer
Jira Work Management
Mouseflow
Optimizely One
Salesforce
Slack
Stackreaction
Wonderflow
Zendesk

Pricing Details

$12/user/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Miruni

Founded

2018

Country

United States

Website

www.miruni.io

Vendor Details

Company Name

SurveyMonkey

Founded

1999

Country

United States

Website

www.usabilla.com

Product Features

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

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