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Average Ratings 0 Ratings
Description
Mirigi is an advanced digital concierge and management platform designed specifically for luxury condominiums, homeowners associations, and branded residences. Residents can access all building services through a branded application, an in-unit touchscreen panel, or even WhatsApp, enabling features such as making amenity reservations, tracking packages, authorizing visitors, managing valet services, submitting maintenance requests, ordering from restaurants, handling expenses, and facilitating online payments. At the core of this system is Miri, an AI-powered concierge agent that proactively manages requests rather than merely responding, efficiently placing orders, calling for valet services, and booking amenities in the preferred language of each resident.
Staff members utilize a comprehensive real-time console that offers tailored views for various teams, including front desk, concierge, management, security, valet, maintenance, and restaurant staff, all backed by an AI assistant that translates simple instructions into coordinated actions. The platform integrates a building automation gateway that connects gates, lighting systems, cameras, and pool sensors, all conveniently managed through a single application.
With a foundation built on two decades of experience in luxury residential operations, Mirigi has established offices in key locations such as Miami, Montevideo, and Punta del Este, ensuring a wide reach and robust support for high-end living. This commitment to excellence in service and technology positions Mirigi as a leader in enhancing the residential experience for its users.
Description
MyRolodex serves as a customer relationship management system tailored for luxury concierge and lifestyle management teams. It provides each team member with a personalized profile that captures preferences, family information, significant dates, and past requests, ensuring that there is a seamless transition when a different team member steps in. This platform integrates member requests, vendor details, and billing into a cohesive workflow that includes features for directing requests to the appropriate concierge staff and monitoring booking commissions. Teams can maintain their existing communication methods via phones and email, while conversations remain linked to the corresponding member. Moreover, the billing processes are streamlined to aggregate dues, pass-through charges, and fees into a comprehensive member statement. MyRolodex is specifically crafted for organizations focused on nurturing ongoing, personalized connections with a select group of members, setting it apart from traditional sales-oriented systems. The result is an efficient and tailored approach to luxury service management that enhances member satisfaction and operational effectiveness.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$650/month
Free Trial
No
Free Version
No
Pricing Details
Pricing is tailored to each team. Contact MyRolodex for a quote.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Khimo
Founded
2017
Country
Uruguay
Website
www.mirigi.com
Vendor Details
Company Name
MyRolodex
Founded
2025
Country
United States
Website
myrolodexcrm.com/
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No