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Description
Mipler is a tailored reporting tool designed specifically for users of Shopify and Shopify Plus. You can either create your own reports or have the Mipler team handle the report generation for you. Financial departments can investigate past product costs along with gross profit margins, while ecommerce teams are equipped to assess customer cohorts and track repeat purchases. Retail businesses can merge their Shopify data with Google Sheets, which allows them to include inventory from external warehouses that are not managed by Shopify. For kitchens and meal delivery services, Mipler enables the organization of orders based on the recorded delivery dates, facilitating the calculation of total products and quantities required for the next day. You can enhance your reports using tags, metafields, calculated columns, and various filters. The platform also allows the creation of dashboards, scheduling of email deliveries, and exporting options to Excel, CSV, PDF, or Google Sheets, all while enabling report sharing without granting Shopify admin access. A free plan is offered for stores with fewer than 1,000 lifetime orders, and there is a 7-day trial available for those interested in paid plans, which vary based on the specific Shopify subscription. Overall, Mipler provides a versatile solution for diverse reporting needs across various business sectors.
Description
500+ businesses use the Customer Support & Helpdesk software daily. This software is for high-growth companies that want to grow without the need for additional agents.
1. You can resolve up to 50% of the issues before they reach agents. To resolve all tickets, you can create your own self-service flow. You can grow without having to hire more agents.
2. No more switching tabs. Richpanel displays customer and order data in rich context next to each ticket. Agents can save a lot of time. Shopify, Shopify Plus and Magento are all possible integrations.
3. All your support channels can be managed from one place. Customers can contact you via chat or email, facebook, Instagram, phone, SMS, and you can respond to their queries from one beautiful dashboard.
4. Automate your productivity. Automately collect visitor emails, set reply time expectations, qualify visitors, and perform skill-based routing.
5 Flexible reporting platform. Beautiful UI to improve team productivity, revenue impact and satisfaction
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Shopify
Shopify Plus
Aircall
Attentive
Blotout
Flip
HubSpot CRM
HubSpot Customer Platform
Magento
Meltano
Integrations
Shopify
Shopify Plus
Aircall
Attentive
Blotout
Flip
HubSpot CRM
HubSpot Customer Platform
Magento
Meltano
Pricing Details
$9.99/mo (Basic Shopify)
Free Trial
Free Version
Pricing Details
$59/agent/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Mirasvit Ecommerce Solutions
Website
mipler.com
Vendor Details
Company Name
Richpanel
Founded
2019
Country
United States
Website
richpanel.com
Product Features
Reporting
Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking