Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Ministry Platform allows for large-scale customization and scaling
MinistryPlatform connects-the-data-dots to tell a comprehensive, realistic story of your people. Once you know your people and what they need, you can help them move towards Christlikeness.
MinistryPlatform offers:
*A powerful view engine that allows you to slice and dice data in real-time.
* Integrations with other solutions. We are constantly looking for new solutions to expand the power of our church software ecosystem.
* Unprecedented API that allows unlimited customization and scaling
You can track engagement and automate ministry processes. You can also create your own charts and dashboards. Your data is never mixed with other churches' data.
MinistryPlatform is flexible, customizable, and integrates well with other systems. Their platform also provides everything you need in an ChMS right from the start.
Description
eGain Analytics simplifies the process of measuring, analyzing, and enhancing contact center operations, knowledge, and web customer interactions. Effortlessly generate insightful reports, charts, and dashboards. You can manipulate the data in countless ways to effectively steer your business practices. Evaluate performance metrics by agent, queue, call type, category, and beyond. With its highly adaptable report builder wizard, users can group, sort, and analyze data across various business hierarchies for a comprehensive perspective. Contact center supervisors can access a wealth of information, with metrics like contact volumes, abandonment rates, response times, and service levels providing just an introductory glimpse. Meanwhile, knowledge managers can examine article views, gather feedback, analyze search patterns, and track contact deflection, among many other insights. This multifaceted approach not only aids in decision-making but also promotes continuous improvement across all areas of customer service.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Full Method
Yes
InThrMa EMS
Yes
MortarStone
Yes
Online Giving
Yes
Pushpay
Yes
SecureGive
Yes
Talkdesk
No
Tithe.ly
Yes
Vision2
Yes
eSPACE
Yes
Integrations
Full Method
No
InThrMa EMS
No
MortarStone
No
Online Giving
No
Pushpay
No
SecureGive
No
Talkdesk
Yes
Tithe.ly
No
Vision2
No
eSPACE
No
Pricing Details
$500.00/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Think Ministry, Inc.
Founded
2006
Country
United States
Website
www.ministryplatform.com
Vendor Details
Company Name
eGain Corporation
Founded
1997
Country
United States
Website
www.egain.com/products/analytics/
Product Features
Church Management
Accounting Integration
Yes
Attendance Tracking
Yes
Child Check-In
Yes
Email / SMS
Yes
Event Management
Yes
Member Directory
Yes
Member Portal
Yes
Multi-Site Management
Yes
Online Giving
Yes
Pledge Management
Yes
Small Group Management
Yes
Volunteer Management
Yes