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Description
Ministry Platform allows for large-scale customization and scaling
MinistryPlatform connects-the-data-dots to tell a comprehensive, realistic story of your people. Once you know your people and what they need, you can help them move towards Christlikeness.
MinistryPlatform offers:
*A powerful view engine that allows you to slice and dice data in real-time.
* Integrations with other solutions. We are constantly looking for new solutions to expand the power of our church software ecosystem.
* Unprecedented API that allows unlimited customization and scaling
You can track engagement and automate ministry processes. You can also create your own charts and dashboards. Your data is never mixed with other churches' data.
MinistryPlatform is flexible, customizable, and integrates well with other systems. Their platform also provides everything you need in an ChMS right from the start.
Description
eGain Analytics simplifies the process of measuring, analyzing, and enhancing contact center operations, knowledge, and web customer interactions. Effortlessly generate insightful reports, charts, and dashboards. You can manipulate the data in countless ways to effectively steer your business practices. Evaluate performance metrics by agent, queue, call type, category, and beyond. With its highly adaptable report builder wizard, users can group, sort, and analyze data across various business hierarchies for a comprehensive perspective. Contact center supervisors can access a wealth of information, with metrics like contact volumes, abandonment rates, response times, and service levels providing just an introductory glimpse. Meanwhile, knowledge managers can examine article views, gather feedback, analyze search patterns, and track contact deflection, among many other insights. This multifaceted approach not only aids in decision-making but also promotes continuous improvement across all areas of customer service.
API Access
Has API
API Access
Has API
Integrations
Full Method
InThrMa EMS
MortarStone
Online Giving
Pushpay
SecureGive
Talkdesk
Tithe.ly
Vision2
eSPACE
Integrations
Full Method
InThrMa EMS
MortarStone
Online Giving
Pushpay
SecureGive
Talkdesk
Tithe.ly
Vision2
eSPACE
Pricing Details
$500.00/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Think Ministry, Inc.
Founded
2006
Country
United States
Website
www.ministryplatform.com
Vendor Details
Company Name
eGain Corporation
Founded
1997
Country
United States
Website
www.egain.com/products/analytics/
Product Features
Church Management
Accounting Integration
Attendance Tracking
Child Check-In
Email / SMS
Event Management
Member Directory
Member Portal
Multi-Site Management
Online Giving
Pledge Management
Small Group Management
Volunteer Management