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support

Description

Millie is a user-friendly management platform tailored for pet care professionals, including dog walkers, pet sitters, in-home daycares, boarding services, and small pet care teams. Designed for ease of use, Millie enables pet care businesses to maintain organization without the burden of complex tools. With Millie, service providers can effortlessly oversee client and pet profiles, schedule bookings, manage daily agendas, handle payment methods, issue invoices, communicate with clients, and generate pet report cards all from a single unified platform. Meanwhile, pet owners benefit from a streamlined client portal that allows them to request services, keep track of upcoming appointments, receive updates, and maintain communication with their service provider. Particularly advantageous for expanding pet care businesses, Millie alleviates the chaos of managing texts, spreadsheets, handwritten notes, and various payment applications. The platform is crafted to enhance efficiency, foster better communication, and elevate the professionalism experienced by both providers and pet owners, ultimately contributing to smoother operations within the pet care industry.

Description

One client transitioned from a cumbersome bookings ledger that required a pencil, ruler, and eraser to an easy-to-use interface on their existing laptop and the smartphone they carry. Another customer discovered that switching from a cumbersome filing cabinet filled with customer cards to the efficient search functionality of Pet Manager saved them countless hours in locating client information. Resorts have noted that their patrons appreciate the enhanced communication regarding their pets. The Automated Email & SMS feature operates seamlessly in the background, elevating user experience to new heights. Clients have shared that their check-in and check-out processes are now considerably more streamlined and reliable. They can efficiently organize their daily tasks by accessing and processing arrivals and departures in real-time. Furthermore, users value the ability to generate precise invoices and quotes, sending them directly to clients with just a single click from their Kennel Software, which has significantly improved overall efficiency. This transformation has not only simplified administrative tasks but also strengthened customer relationships through timely communication.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Stripe
Stripe Billing
Xero

Integrations

Stripe
Stripe Billing
Xero

Pricing Details

$44/month
Free Trial
Free Version

Pricing Details

$30 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Millie Pet Care

Founded

2026

Country

United States

Website

milliepets.com

Vendor Details

Company Name

Pet Manager

Founded

2013

Country

Australia

Website

www.petmanager.com.au

Product Features

Kennel

Appointment Management
Calendar Management
Customer Management
Pet Birthday Tracking
Pet Grooming
Photo Management

Pet Sitting

Billing & Invoicing
Client Management
Credit Card Processing
Customer Portal
GPS Check-in / Check-Out
Key Management
Recurring Appointments
Scheduling
Staff Management

Product Features

Kennel

Appointment Management
Calendar Management
Customer Management
Pet Birthday Tracking
Pet Grooming
Photo Management

Alternatives

Alternatives

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