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Description
Create a collaborative environment where team members can both share and access educational materials through the Viva Learning tabs within the Teams desktop application. Empower employees to seamlessly exchange and discuss learning resources within Teams chat using Viva Learning. Enable staff to recommend pertinent educational content to their colleagues and track their reported progress on completion. In the My Learning section, employees can conveniently monitor their learning tasks, suggested content, flagged items, curated learning collections, and courses they have recently viewed or finished. Utilize Viva Learning notifications in Teams to remind employees of their learning tasks and impending deadlines. Additionally, facilitate the reservation of learning time through the add-to-calendar feature in Viva Learning, allowing employees to receive tailored suggestions during their designated learning periods based on their calendars. This integrated approach ensures that continuous learning becomes an essential part of the workplace culture.
Description
Incorporate voice and conversational intelligence into your offerings with a self-sustaining platform that continuously evolves. This advanced multilingual Voice AI-driven contact center automation solution is crafted to engage in human-like dialogues. VIVA employs a distinctive conversation design methodology to discern user intent, allowing it to dynamically create tailored interactions with clients. It accommodates 10 languages and over 160 dialects, functioning around the clock. By optimizing contact center operations, it delivers significant value through its Voice AI banking solutions for the modern digital landscape. Enhance your customer experience processes, reduce expenses, and allocate resources more effectively with digital voice agents capable of conducting personalized, empathetic, and proactive discussions in real-time. Augmented Voice Intelligence represents a transformative approach that fuses human capabilities with machine efficiency. This collaborative model enriches customer service, ensuring that both technology and personnel work together harmoniously to meet client needs. Through this integration, businesses can achieve a new level of operational excellence and customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
Microsoft 365
Microsoft Teams
Microsoft Viva
Pricing Details
$4 per user per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
www.microsoft.com/microsoft-viva/learning
Vendor Details
Company Name
Skit.ai
Country
India
Website
skit.ai/
Product Features
Learning Management Systems (LMS)
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Corporate / Business
Customizable
Gamification
Learner Portal
Mobile Learning
Open Source
SCORM Compliance
Synchronous Learning
Video Conferencing
eCommerce
eLearning Companies
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant