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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Microsoft Entra ID Protection leverages sophisticated machine learning techniques to detect sign-in threats and atypical user activities, enabling it to block, challenge, limit, or permit access as necessary. By implementing risk-based adaptive access policies, organizations can bolster their defenses against potential malicious intrusions. In addition, it is crucial to protect sensitive access through robust authentication methods that provide high assurance. The system allows for the export of intelligence to any Microsoft or third-party security information and event management (SIEM) systems, as well as extended detection and response (XDR) tools, facilitating deeper investigations into security incidents. Users can enhance their identity security by reviewing a comprehensive overview of thwarted identity attacks and prevalent attack patterns via an intuitive dashboard. This solution ensures secure access for any identity, from any location, to any resource, whether in the cloud or on-premises, thereby promoting a seamless and secure user experience. Ultimately, the integration of these features fosters a more resilient security posture for organizations.

Description

Password reset requests at the service desk present a significant opportunity for hackers to take advantage of security weaknesses. When there is no self-service password reset option available, it becomes essential for the service desk agent to confirm the identity of the caller before granting a new password. The Secure Service Desk application offers organizations a way to implement robust user verification procedures at the service desk. By utilizing this tool, you can mitigate risks associated with social engineering attacks and enhance your overall IT security framework. Traditionally, user verification at the service desk hinges on static information stored in Active Directory, and standard security questions such as "What is your employee ID?" can be easily obtained by cybercriminals through well-planned social engineering strategies. With the implementation of Secure Service Desk, you can verify user accounts using existing data in Active Directory that extends beyond simple knowledge-based authentication, thereby strengthening your defense against identity fraud. This comprehensive approach not only protects user accounts but also cultivates a more secure organizational environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ALVAO Service Desk
Axonius
Azure Marketplace
Cerri Work
ContraForce
Crowdin
Cypago
Daylight
Drawboard PDF
EHSwise
GBuilder
KPI Fire
Microsoft Entra ID
Oomnitza
PLANTA Project
Plurilock DEFEND
RadiantOne
SiteDetour
configure8
isimSoftware WorkplaceManagement

Integrations

ALVAO Service Desk
Axonius
Azure Marketplace
Cerri Work
ContraForce
Crowdin
Cypago
Daylight
Drawboard PDF
EHSwise
GBuilder
KPI Fire
Microsoft Entra ID
Oomnitza
PLANTA Project
Plurilock DEFEND
RadiantOne
SiteDetour
configure8
isimSoftware WorkplaceManagement

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

www.microsoft.com/en-us/security/business/identity-access/microsoft-entra-id-protection

Vendor Details

Company Name

Specops Software

Founded

2001

Country

Sweden

Website

specopssoft.com/support/en/secure-service-desk/overview.htm

Product Features

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

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