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Average Ratings 0 Ratings
Description
Microcat CRM, which was previously known as FieldForce, is an effective customer relationship management tool designed specifically for the wholesale parts sector, aimed at boosting sales. This web-based CRM seamlessly integrates the entire sales network, linking OEMs with wholesale clients. By consolidating all essential functionalities into a single comprehensive platform, Microcat CRM enables automotive dealers and OEMs to enhance their sales of authentic parts. Its user-friendly interface and robust features streamline the selling process, making it easier for businesses to thrive in a competitive market.
Description
Customers expect you to have immediate solutions to their needs, or they may take their business elsewhere. The automotive wholesale sector is grappling with significant challenges due to a decline in product knowledge as seasoned employees retire, leaving newer team members struggling to find effective solutions. This situation extends beyond simply knowing whether a part is available; it encompasses the necessity for streamlined wholesale business solutions that effectively manage and oversee all facets of your operations, both in terms of strategy and execution. It is essential to assure your customers consistently that you have the ability to assist them. Implementing a system that achieves this can provide a competitive edge, foster business growth, and enhance your reputation in the marketplace. Furthermore, this approach increases the efficiency of your teams by automating various tasks, allowing them to devote more time to delivering excellent customer service. Additionally, it streamlines the management and distribution of inventory across various locations, ensuring a more organized and responsive business environment. Ultimately, adopting comprehensive solutions is crucial for thriving in the evolving landscape of the automotive wholesale industry.
API Access
Has API
API Access
Has API
Integrations
CloudCentre
Google Maps
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Infomedia
Founded
2012
Country
Australia
Website
www.infomedia.com.au/parts/crm/
Vendor Details
Company Name
Markinson
Country
Australia
Website
markinson.com.au/momentumpro/
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration