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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Microcat CRM, which was previously known as FieldForce, is an effective customer relationship management tool designed specifically for the wholesale parts sector, aimed at boosting sales. This web-based CRM seamlessly integrates the entire sales network, linking OEMs with wholesale clients. By consolidating all essential functionalities into a single comprehensive platform, Microcat CRM enables automotive dealers and OEMs to enhance their sales of authentic parts. Its user-friendly interface and robust features streamline the selling process, making it easier for businesses to thrive in a competitive market.

Description

Customers expect you to have immediate solutions to their needs, or they may take their business elsewhere. The automotive wholesale sector is grappling with significant challenges due to a decline in product knowledge as seasoned employees retire, leaving newer team members struggling to find effective solutions. This situation extends beyond simply knowing whether a part is available; it encompasses the necessity for streamlined wholesale business solutions that effectively manage and oversee all facets of your operations, both in terms of strategy and execution. It is essential to assure your customers consistently that you have the ability to assist them. Implementing a system that achieves this can provide a competitive edge, foster business growth, and enhance your reputation in the marketplace. Furthermore, this approach increases the efficiency of your teams by automating various tasks, allowing them to devote more time to delivering excellent customer service. Additionally, it streamlines the management and distribution of inventory across various locations, ensuring a more organized and responsive business environment. Ultimately, adopting comprehensive solutions is crucial for thriving in the evolving landscape of the automotive wholesale industry.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CloudCentre
Google Maps

Integrations

CloudCentre
Google Maps

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Infomedia

Founded

2012

Country

Australia

Website

www.infomedia.com.au/parts/crm/

Vendor Details

Company Name

Markinson

Country

Australia

Website

markinson.com.au/momentumpro/

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

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