Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
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EazyStock was created to simplify the purchasing and inventory planning for wholesale distributors. EazyStock, a cloud-based software, is available for a monthly subscription.
Distributors have access to a powerful, user-friendly system that connects to ERPs for better demand forecasting and order buying recommendations.
EazyStock makes it easy to extend your Enterprise Resource Planning (ERP), so you can optimize inventory levels today and in the future.
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InterForm Automotive Solution
InterForm Automotive Solution is a comprehensive output management platform tailored for the automotive sector. With over three decades of experience in the industry, we recognize that while ERPs may evolve, the fundamental needs of our clients remain constant. Our solution is equipped with all the necessary tools to thrive in this field, seamlessly integrating with any ERP system or even managing multiple ERPs simultaneously. A standout feature of InterForm Automotive Solution is the inclusion of maintenance for all our templates, alleviating the burden of guideline conversions from your shoulders. Alongside our solution, we offer a vast library of templates, taking on the responsibility of their upkeep. This extensive collection includes templates such as VDA4994, DIN4994, VDA4902, VDA4912, VDA4992, VDA4922, CMR, GTL, B10, M15, OTL14, and many others, all available as standard and tailored to various trading partner requirements. Additionally, any future amendments to guidelines are automatically integrated by InterForm, ensuring you always stay compliant and up-to-date. With InterForm Automotive Solution, you can focus on your core business while we handle the complexities of output management.
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Nexus Point Apex
Recognizing the uniqueness of each business, we have created Apex, a leading software solution specifically designed for the automotive sector. This innovative platform serves as a versatile, user-friendly alternative to traditional content management systems and seamlessly integrates into your existing operations. Apex is adaptable enough to expand alongside your business, all while providing the necessary stability to effectively manage your inventory and draw in customers. You can maintain comprehensive oversight of your stock, whether it's on your site or integrated with numerous third-party trading platforms. From the initial sourcing of products to the final sale, Apex meticulously tracks the entire customer experience, enabling you to oversee every aspect of the purchasing process. Furthermore, Apex DMS addresses all operational requirements, ranging from accounting and valuations to workshop oversight and business analytics. Engaging with your customers has never been simpler, as Apex CMS enables you to easily upload and modify content, ensuring your messaging remains fresh and relevant. With its robust features and adaptability, Apex empowers automotive businesses to thrive in a competitive landscape.
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