Penguin
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Average Ratings 1 Rating
Description
Micestem serves as a comprehensive sales and operations solution tailored for destination management companies (DMCs) that specialize in MICE groups and upscale travel experiences. It streamlines the entire group-program cycle within a single platform, encompassing sales pipelines, group files, service and vendor catalogs, and visually appealing client proposals, along with Service Orders that vendors can confirm without the need for logging in. Additionally, it facilitates the creation of BEOs and event manifests, invoicing, and commission tracking, all while minimizing the need for redundant data entry by generating documents from pre-existing information. The platform is designed to accommodate multiple branches and currencies, featuring role-based access for various departments including Sales, Operations, Finance, and Administration. Developed by operators with firsthand DMC experience, Micestem also offers guided onboarding and the ability to import catalogs via Excel, ensuring that teams can begin utilizing the platform efficiently and effectively. With its user-friendly interface and robust features, Micestem empowers DMCs to enhance their operational efficiency and improve client satisfaction.
Description
This comprehensive travel agency software solution offers multilingual documentation for quotes and invoices. It also includes receipts, etickets, confirmations and vouchers.
It has a GL-based Budget Module, XML/web services integration with third parties and seamless integration with payment Gateways like Sage Pay. Worldpay. Wirecard. Mpesa. With auto-reconciliation.
The system includes staff commission and sliding/affiliate modules, AI-triggered automatic IATA BSP reconcilement, multi-branch accounting and business areas, B2B/Agent Management, BedBank and supplier integration.
It allows for booking retrieval through third-party integration with all GDS and NDC. Other features include automatic booking creation and cancellation, refund and void processing, bank reconciliation, GL upload using Excel, schedulers of reports, hotel inventory uploading and booking, ABTA report generation, currency revaluation and FIT/group packages.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$95/user/month
$95 per user per month.
Free Trial
No
Free Version
No
Pricing Details
£350/month - 5 Users
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Micestem
Founded
2026
Country
United States
Website
micestem.com
Vendor Details
Company Name
Penguin Commercial Limited
Founded
1998
Country
United Kingdom
Website
www.penguininc.com
Product Features
Event Management
Attendee Management
No
Badge Management
No
Conferences / Conventions
No
Exhibit / Vendor Management
No
Gamification
No
Room Block Management
No
Social Media Promotion
No
Sponsorship Management
No
Surveys & Feedback
No
Ticketing
No
Volunteer Management
No
Weddings / Parties
No
Product Features
Travel Agency
Central Reservation System
No
Customer Database
No
Flight Booking
No
GDS / OTA Integration
No
Itinerary Creation
No
Marketing Management
No
Payment Processing
No
Promotions Management
No
Quote Management
No
Rental Car Reservations
No
Single / Group Reservations
No