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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

The on-premises business phone solution that provides all the essential tools for your organization to enhance customer interactions. At the core of Mitel's premier on-site communication offerings lies MiVoice Business, which includes MiCollab, MiTeam Meetings, and MiContact Center Business, allowing employees to reap the benefits of unified, scalable, and mobile communication seamlessly. This solution equips your business with everything necessary to elevate communication standards through effective mobility, team collaboration, video conferencing, and outstanding customer experience management. MiVoice Business is tailored to accommodate businesses ranging from 5 to 130,000 users, whether operating from a single location or across multiple sites worldwide. Furthermore, the software installed on Mitel Collaboration Service Appliances can run on standard x-86 servers within a virtualized setup, streamlining operations by reducing the need for multiple appliances—an especially valuable feature for clients opting for a centralized unified communications deployment. With MiVoice Business, organizations can ensure that their communication infrastructure is both flexible and robust, fostering growth and innovation.

Description

NFVgrid offers a comprehensive solution for the automated provisioning, analytics, monitoring, and lifecycle management of Virtual Network Function appliances, all facilitated through a unified platform. The NFVgrid web portal ensures a seamless user experience, showcasing a dashboard that effectively organizes all virtual appliances and services available for deployment or termination by the customer. With the capability to automatically deploy virtual appliances that come with pre-configured settings and link them to preferred networks, NFVgrid streamlines the process significantly. Users can later access advanced settings for these virtual network appliances through either the web portal or the command line interface (CLI). Recognizing that no system operates in a vacuum, NFVgrid is equipped with a robust array of RESTful APIs, simplifying integration with Operational Support Systems (OSS) and Business Support Systems (BSS), including billing functionalities. In addition to these features, NFVgrid also delivers performance monitoring capabilities and provides an insightful representation of various analytical data concerning the traffic traversing the network or associated with specific virtual machines. This holistic approach ensures that users can maintain optimal network performance while easily managing their virtual resources.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CASH+ Call Recording Software
Hadoop
OfficeWatch Call Reporting
OpenScape Session Border Controller
OpenText CX-E Voice
Oreka TR
TimelyBill

Integrations

CASH+ Call Recording Software
Hadoop
OfficeWatch Call Reporting
OpenScape Session Border Controller
OpenText CX-E Voice
Oreka TR
TimelyBill

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Mitel Networks

Founded

1973

Country

Canada

Website

www.mitel.com

Vendor Details

Company Name

InterCloud Systems

Founded

2010

Country

United States

Website

www.intercloudsys.com/nfvgrid/

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Product Features

Big Data

Collaboration
Data Blends
Data Cleansing
Data Mining
Data Visualization
Data Warehousing
High Volume Processing
No-Code Sandbox
Predictive Analytics
Templates

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