Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
MiServices, a component of MiCustomer, allows dispatchers to efficiently generate, arrange, and assign work orders to the nearest technician by utilizing GPS, accessible from any device including iOS, Android, or Windows. Enhance comprehensive mobility by offering constant access and visibility around the clock. Effortlessly allocate work schedules according to the availability of technicians. Enjoy uninterrupted communication between dispatchers and technicians. Transition away from manual data entry with automatic real-time synchronization, ensuring that all records are up to date and accurate. This system significantly streamlines operations and enhances overall productivity.
Description
Globema’s Mobile HeatGrid represents an innovative, mobile-centric solution that revolutionizes heating network operations by automating task generation for field technicians, enhancing planning efficiency, and allowing for real-time progress tracking. This system combines a dispatcher’s interface, a mobile app for technicians, and a GIS framework, fostering a cohesive environment for managing fieldwork effectively. By automatically creating tasks and gathering data on-site, it offers timely status updates as jobs progress, thereby converting conventional methods into a fluid digital workflow. Tailored specifically for district heating providers, Mobile HeatGrid utilizes GIS mapping, which allows dispatchers to allocate and oversee tasks based on accurate geospatial data, while technicians are equipped with concise, step-by-step guidance on their mobile devices. Furthermore, it facilitates complete digitization of heating network evaluations, field inspections, and maintenance operations, significantly cutting down on manual data entry and promoting real-time collaboration among teams. This comprehensive approach not only boosts operational efficiency but also enhances the overall quality of service provided to customers.
API Access
Has API
API Access
Has API
Integrations
MeterData4U
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Avertra
Founded
2007
Country
United States
Website
www.avertra.com
Vendor Details
Company Name
Globema
Founded
1997
Country
Poland
Website
www.globema.com/portfolio/mobile-heatgrid/
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking