
Resco Field Service+ empowers field service teams by transforming traditional service processes into streamlined digital workflows. Built to enhance operations in industries like utilities, telecommunications, manufacturing, and energy, Field Service+ combines offline functionality with advanced scheduling, routing, and data capture tools to keep teams productive in any environment.
With seamless integration into Dynamics 365 and Salesforce, Resco Field Service+ enables real-time data access and updates from the field, reducing manual entry and eliminating paper-based records. Field technicians can use their mobile devices to capture photos, scan barcodes, complete checklists, and access service history—even offline, which is critical for remote or high-traffic areas.
Features include drag-and-drop customization, allowing teams to create workflows, forms, and reports without coding. Its GPS and routing capabilities help technicians optimize their routes, and with real-time insights, supervisors can monitor job status and resource allocation on the go.
Resco Field Service+ makes managing field operations efficient and reliable, helping organizations improve response times, reduce errors, and enhance customer satisfaction.
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QuantaStor, a unified Software Defined Storage platform, is designed to scale up and down to simplify storage management and reduce overall storage costs. QuantaStor storage grids can be configured to support complex workflows that span datacenters and sites. QuantaStor's storage technology includes a built-in Federated Management System that allows QuantaStor servers and clients to be combined to make management and automation easier via CLI and RESTAPIs. QuantaStor's layered architecture gives solution engineers unprecedented flexibility and allows them to design applications that maximize workload performance and fault tolerance for a wide variety of storage workloads. QuantaStor provides end-to-end security coverage that allows multi-layer data protection for cloud and enterprise storage deployments.
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GridOS
GridOS represents a groundbreaking software suite tailored for grid orchestration, equipping utilities to adeptly manage the energy transition by offering advanced tools that streamline the complexities of a sustainable energy grid while enhancing reliability, resilience, and security in the face of rising renewable energy sources, distributed energy resource (DER) proliferation, extreme weather events, and cyber threats. This comprehensive portfolio encompasses a powerful range of interconnected solutions that provide real-time insights, optimization, and control across the realms of transmission, distribution, markets, and DER ecosystems. Additionally, the GridOS Data Fabric integrates and contextualizes both decentralized grid data and IT/OT information through effective metadata cataloging and federation, facilitating various applications such as outage management, predictive forecasting, grid automation, and violation prevention without necessitating any coding skills. Ultimately, GridOS stands as a vital resource for utilities seeking to thrive in an increasingly complex energy landscape.
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e-terradistribution
GE's Network Outage Management is a comprehensive Trouble Call and Outage Management System that plays a crucial role within the e-terradistribution suite of applications. This system enables operators to effectively handle both unplanned and scheduled network outages through a cohesive operating environment that combines Switching Operations, SCADA, Automated Metering Data, Crew Monitoring, and Real-Time Network Analysis. From the moment a fault is reported, through the stages of prediction, assigning crews, and executing restoration switching, to the eventual return to normal operations, the dispatcher utilizes a singular view of the network. Each phase of the process is supported by clearly organized information, empowering the dispatcher to manage outages efficiently while maintaining awareness of other ongoing network activities. Additionally, Grid Solutions, a branch of GE Renewable Energy, boasts a global workforce of over 13,000 employees dedicated to serving power utilities and industries around the world with a range of equipment, systems, and services tailored to their needs. This commitment to innovation and customer service positions Grid Solutions as a leader in the energy sector.
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